Extended Stay America - San Jose - Mountain View

Business response:

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that your experience met your expectations. At Extended Stay America, we strive to provide a comfortable, welcoming, and enjoyable stay for every guest, and your acknowledgment encourages our team to continue delivering the highest standards of service and care. Your input is greatly appreciated, and we look forward to hosting you again soon. We remain committed to ensuring that each visit exceeds your expectations and provides a... read more

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for sharing your wonderful feedback! We’re delighted to hear that you found your room clean and comfortable and that our staff provided a welcoming and accommodating experience. Your kind words mean a lot to our team, and we will be sure to share your compliments with them. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to review your time with us at Extended Stay America. Your kind remarks about our well-kept hotel are much appreciated. We aim to provide a spotless setting for our guests to relax and feel at home, and we’re glad that you experienced just that. It was a true pleasure to have you as our guest, and we look forward to seeing you again soon! Sincerely, Hotel Management