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Extended Stay America - San Jose - Mountain View
- Hotels
- Mountain View, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
190 E. El Camino Real, Mountain View, CA, 94040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay was good , but the amenities provided are very basic.
Business response:
Vatsalya, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice! Could have provided a better breakfast.
Business response:
Cecilia, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Outstanding customer service Service was above and beyond at this place, room was cozy and homey. I would definitely stay again.
Business response:
Amy, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your well-kept suite. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Its always clean comfortable & friendly staff
Business response:
Lani, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our well-maintained property. We are also glad you liked our courteous associates. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
so so This stay was OK. Requested extra pillows and they asked us to come down and get them ourselves. They handed us two pillows and two pillowcases to put on ourselves Never had that happen before I was cold all night not enough bedding on the bed and no extra blanket/bedding in the closet The complementary breakfast was in adequate. It was just an ok overall experience
Business response:
Danell, thank you for being our guest. Please accept our apologies regarding the service issues you faced while you were here. We regret the inconvenience caused. Our goal is to provide customer service excellence, so we regret that we fell short during your visit. We have shared your feedback with the team so that we can provide a much better experience for our guests going forward. Thank you once again, and we would welcome an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Mountain View
How is Extended Stay America - San Jose - Mountain View rated?
Extended Stay America - San Jose - Mountain View has a 4.4 star rating with 1,014 reviews.
When is Extended Stay America - San Jose - Mountain View open?
Extended Stay America - San Jose - Mountain View is open now. It will close tomorrow at 12:00 a.m.