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Extended Stay America - San Jose - Mountain View
- Hotels
- Mountain View, CA
About this business
Location details
190 E. El Camino Real, Mountain View, CA, 94040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Entire staff always helpful
Business response:
Thank you for taking the time to review us, we look forward to see you again.
Short stay at extended stay Over all this was good place to stay with reasonable rates. Tub faucet came off 1st night and unable to take showers. Reported it the next morning, but was told it is repairman’s day off and they have nobody who could fix it. Asked for another room but they were sold out and no other solution. So we took baths instead. We stayed only 2 nights so we managed but it was an inconvenience. Other than that it was good. They have regular size fridge,stove and microwave which is very handy if we were stay... read more
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent stay. We're pleased you found our rates reasonable and appreciated the amenities in the room. However, we apologize for the inconvenience with the tub faucet, and we'll work to ensure a better response in such situations in the future. Despite this, we're delighted you had an overall good experience with us. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Business response:
Thank you so much for the great review, we appreciate it. It is so nice of you to take the time to give us a positive review.
Lo único que está muy oscura la entrada nesecita mas luz
The staffs are friendly and welcoming. The room was clean and cool. The only thing I didn’t like was the ac was very loud and we woke up a few times at night by the loud noise. One other minor thing was they didn’t have any shampoo so bring your shampoo.
Business response:
Dear Ji-Hyeun, Thank you for selecting Extended Stay America and taking the time to write a review. Your kind words, noting our associates' gracious hospitality and our suite's cleanliness, are much appreciated. However, we are sorry for disrupting your sleep caused by the noise disturbance from the AC and the inconvenience caused by the lack of toiletries. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. It was a pleasure to have you as our guest, and we hop... read more
Staff most definitely helpful
Frequently asked questions about Extended Stay America - San Jose - Mountain View
How is Extended Stay America - San Jose - Mountain View rated?
Extended Stay America - San Jose - Mountain View has a 3.9 star rating with 1,434 reviews.
When is Extended Stay America - San Jose - Mountain View open?
Extended Stay America - San Jose - Mountain View is open now. It will close tomorrow at 12:00 a.m.