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Extended Stay America - San Jose - Mountain View

4.4
  • Hotels
  • Mountain View, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

190 E. El Camino Real, Mountain View, CA, 94040, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,014 reviews
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Jessica's profile image
Jessica 
6 years ago

Blahhhh Mediocre expensive with no extras. Will not stay there agsin 

Business response:

Jessica, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

長期滞在に適したキッチン付ホテル 

Business response:

We appreciate you for being our guest at Extended Stay America. It is a pleasure to know you liked having a fully-equipped kitchen in your room and that you had an excellent stay with us. Thank you for your review, and we look forward to serving you again soon. Sincerely, Hotel Management 

Virginia K. Van's profile image
Virginia K. Van 
6 years ago

Business response:

Virginia, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

April's profile image
6 years ago

Great place to stay for concert Nice, clean hotel. Perfect for overnight stay when attending a concert at Shoreline. Super clean, very friendly staff. 

Business response:

April, thank you for staying with us, and for your wonderful feedback. We are thrilled that you loved our terrific location as well as our friendly service. It's encouraging to receive comments like yours that let us know we are meeting our goal of service excellence. Thank you again for choosing Extended Stay America, and we hope to have you stay with us again! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Average hotel with above average price This an average hotel with all the basic stuff we needed. Our room had a small stovetop and kitchen sink and medium size fridge. The front desk also gave us toaster, coffeemaker, and plates/utensils/cups/... free of charge (just need to ask at check in, list of item available is provided in checkin document). Once per week housekeeping was included but shampoo/soap provided did not last a week. The only major inconvenience was that the hotel was doing room inspections for all rooms (eve... read more

Business response:

Thank you for the review of our hotel. We sincerely apologize for the difficulties you had while here. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate team members, so we can take action to prevent these sort of issues from happening again. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

출장으로 가기 좋다 큰길 옆이지만 시끄럽진 않다. 버스 정류장들은 조금 멀리 있다. 주변에 마트는 가까이에 있다. 마운틴뷰 칼트레인 역이 가장 가까우나 걸어갈 방법밖엔 없다. 아니면 버스를 타고 팔로알토 칼트레인 역으로 가는게 좋다. 베스트바이가 근처에 있다. 방은 깨끗하나 수건은 그렇지 못했다. 

Business response:

Thanks for making us your home away from home. We are glad to know you found our location to be convenient and that you a had a comfortable stay. We would love you to stay with us every time that you visit Extended Stay America. Sincerely, Hotel Management 

Meg's profile image
6 years ago

Nice Hotel - Close and Convenient Nice mid-level hotel, comfortable accommodates, clean, close & convenient. Both the grounds and rooms are well kept. Everything was in working order and neat. This is the 4th time I've stayed at an Extended Stay America and 4 out of 4 times, they were all neat, well kept and satisfactory. I do miss the nice linens, towels and soft goods I get at some other brands but so far they have always been reliably satisfactory. 

Business response:

Meg, thank you for being loyal to Extended Stay America. We are pleased everything went great for you during your visit and that our wonderful location made it even better. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Loud freeway freeway too noisy and affected all my opinions 

Business response:

Thank for your stay and for your feedback. We are pleased you had an overall good stay; however, please accept our apologies for the noise coming from the street. Feedback such as yours helps us when planning future improvements, so thank you! We appreciate your business and hope you will come back again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Jose - Mountain View

How is Extended Stay America - San Jose - Mountain View rated?

Extended Stay America - San Jose - Mountain View has a 4.4 star rating with 1,014 reviews. 

When is Extended Stay America - San Jose - Mountain View open?

Extended Stay America - San Jose - Mountain View is open now. It will close tomorrow at 12:00 a.m.