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Extended Stay America - San Jose - Mountain View
- Hotels
- Mountain View, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
190 E. El Camino Real, Mountain View, CA, 94040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Heather, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Just ok Tons of road noise as you are close to the freeway. Checking was slow considering I had prepaid for my room.
Business response:
Tiffany, thank you for reviewing your stay. We're sorry you were disturbed by noise from our the streets. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon. Sincerely, Hotel Management
Good stay Good location. Good price
Business response:
Jack, thank you for your delightful review of our hotel. Your positive comments about our convenient location and affordable rates are greatly appreciated. Thanks for choosing Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Business response:
Kevin, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
John, thank you for the four-star rating. It was a pleasure hosting you at Extended Stay America. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
Business response:
Susan, many thanks for posting your gracious rating about Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
The entrance of the hotel is just next to the entrance of the 85 highway. It is not obvious and convenient. The free network is too slow to file transfer for work. They did have paid network option but i did not try. I will not take this hotel into consideration next time for my stay.
Business response:
Yuan, thank you for choosing our hotel during your visit to our area. We appreciate your feedback, and we are sorry if we missed meeting any of your expectations. We understand the importance of seamless connectivity and our the service provider is inspecting and rectifying the issue immediately. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Marginal at best First off no maid service. I stayed six nights and no maid service was offered. Secondly, the breakfast offering was terrible. First day: Muffins, granola bars, instant oatmeal, coffee.Second day: Granola bars, instant oatmeal, coffee. Third through seventh day: Instant oatmeal, coffee. The price for four of the nights was over $200 per night. For that money you would think they would offer maid service and a better breakfast. They do have a small kitchenette, and you can get dishes and limited cookware. The... read more
Business response:
Stephen, it is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We would also like to inform you that, to respect the privacy of our long-term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. We will remind our front desk team to communicate this clearly going fo... read more
Nice, and comfortable. Booked through Expedia, arrived their and they had all of my information and room ready. I️ stayed one night. I️ booked a studio room and everything I️ expected was provided in the room. I️ am satisfied with this hotel.
Business response:
Thank you for sharing your comments. We are happy to read that you liked our front-desk service and your clean & comfortable room. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Mountain View
How is Extended Stay America - San Jose - Mountain View rated?
Extended Stay America - San Jose - Mountain View has a 4.4 star rating with 1,014 reviews.
When is Extended Stay America - San Jose - Mountain View open?
Extended Stay America - San Jose - Mountain View is open now. It will close tomorrow at 12:00 a.m.