Extended Stay America - San Jose - Mountain View

Lynn 

on Expedia

8 years ago

I had called ahead to be sure we got a smoke free room, and was assured that all the rooms are smoke-free. The room we were assigned reeked of smoke, and the bathroom even more so. We both had allergic reactions. The staff was kind enough to set us up in a different room that smelled much better. I understand it is not the hotel's fault that someone smoked in the room, as it is pretty much impossible to control. I do appreciate their consideration and moving us to a cleaner room. The toilet was an issue, it did not flush ve... read more

bob 

on Expedia

8 years ago

Staff was friendly. Place was accessible off freeway very easy. Quiet area. Recommend to stay here 

Anonymous 

on Expedia

8 years ago

Hospital close Bed hard in room 200 No utensils delivered upon inquiry 

Anonymous 

on Expedia

8 years ago

Nice quiet hotel The staff was great and the room was perfect for a quiet getaway for two! Breakfast was handy but wish it had a pool or hot tub! 

Anonymous 

on Expedia

8 years ago

Decent and affordable Decent and affordable hotel in Mountain View. Good enough for a one night stay. Stanford University is a short 10 minutes drive from the hotel. 

Anonymous 

on Expedia

8 years ago

長期滞在用のホテルで、客室の清潔感とホテルの設備は普通です。朝食でシリアルバーやリンゴやオレンジ、コーヒーが自由に取ることができるところが良かったです。ホテルの場所については、車がないと結構不便だと思います。 

Anonymous 

on Expedia

8 years ago

Ok for 1 night stay. We stayed 1 night and the room was nice for the price. Everything was clean and staff was friendly. They have a BBQ and picnic area which my boyfriend pointed out is because people practically live there. Somewhat awkward being a 1 night guest I guess I did not understand the premise of "extended stay" when I booked. When we came down for breakfast an hour before it ended there was about 2 oatmeal packets, 1 orange, and some coffee. Not thrilling as we were hungry so we decided to check out early and gra... read more

NORMAN 

on Expedia

8 years ago

No Coffee At check in I asked about coffee in my room. She said there is none as we serve it at breakfast. She said she could send up a coffee maker and I said yes. I also called from my room, but it was never delivered. She said that my room was in the 3-story bldg., but there were only 2-story bldgs. I had to ask a random guest for directions vs. walking back to the office.At breakfast there were no lids for the coffee and oatmeal cups.