Extended Stay America - San Jose - Santa Clara

Anonymous 

on Expedia

2 years ago

Ivan the Great! Ivan from the front desk was great, we were giving him a "hard time" at check-in, just having fun. He was great and made sure we had everthing for the room that we needed. 

MATTHEW A 

on Expedia

2 years ago

Hit or miss. Some components of our stay were good and other parts not-so-much. Two of my colleagues had rooms that were in much better condition, mine was rough. On two different occasions, no staff on duty at the desk. The "breakfast" is muffin, granola bar, oatmeal and coffee. Lots of trains sounding their horns immediately behind the property (maybe ask for a room that faces the road?). No housekeeping service. But the price was in budget and located near our event. We liked Ivan the clerk who checked us in. We'd stay he... read more

Anonymous 

on Expedia

2 years ago

The hotel is great. 

Sarah 

on Expedia

2 years ago

. 

Narcisa 

on Expedia

2 years ago

No front desk available have to wait more than 30mins so i have to leave and come back, no one answers the phone too. 

Roseller 

on Expedia

2 years ago

I talk to the front desk asking if i could extend my check out for an hour. The person who was the staff on that day did not inform me that there was a charge of $20 every hour. He just said “ ok thats no problem”. I just saw in my bank statement that they charge me the $20 for an hour stay.