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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excelente
We really enjoyed our stay here. Will stay again
Stay was fine.
Business response:
Dear Sean, Thank you for selecting Extended Stay America during your trip. Reading about your experience with our associate brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Please revisit us for another stay that feels like a home away from home.Sincerely,Hotel Management
I received a request again because they gave me a handicap room that was different from what I had booked, but this is very wrong. Please make sure that the person who made the reservation accurately and kindly makes the reservation.
Business response:
Dear Gregory, Thank you for choosing our hotel for your recent stay. It is always our effort to honor guest's room requests, but it is only sometimes possible depending upon the occupancy. Our front desk team works 24/ 7 to help you make the best time while you are our guest. Please return and we hope you will choose to stay with us again on a future visit to the city for a better experience.Sincerely,Hotel Management
Very nice
I booked non-smoking but I got assigned the other way. Very poorly equipped and bedding had this after sweat smell.
Business response:
Dear Jacek, Thank you very much for your feedback. We are dedicated to ensuring that guests enjoy clean and fresh accommodations during their stay. We regret not meeting these expectations and will take the necessary steps with our housekeeping department to prevent a recurrence. We hope to welcome you again when your travels bring you back to our establishment.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,483 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.