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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked how close it was to the stadium and the mini kitchen that was in the room. I found it extremely inconvient that there was no ice bucket, and no water in the vending machines. Being far along in my pregnancy, i had no sccess to clean water unless I brought back waters from a store. And the breakfast shouldnt even count as breakfast. Extremely hard cereal bars and a mini muffin?? Not worth the price of the stay. And no shuttle to the airport?
Business response:
Tiffany, thank you for taking the time to review your stay with us. We are pleased that you enjoyed our location. However, we hope you will accept our apologies regarding the in-room amenities and breakfast. We value your feedback as we are always striving to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon. Sincerely, Hotel Management
Homeless trash on the property, lots of stray cats and someone was feeding them.
Business response:
Steven, thank you for sharing your review. We care about delivering excellent service and ensuring the comfort of all of our guests, so we are sorry for not meeting these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay. Sincerely, Hotel Management
Business response:
Thank you for staying with. Hope to see you next time.
short stay Ok place for reasonable rate. The 'breakfast' is below average. Good coffee but pot was usually empty.
Clean, quick service.
Business response:
Thank you for staying with. Hope to see you next time.
Ants in the bathroom, a/c was spotty but fine for the one night we needed. Front desk had maintenance spray when we were out
Business response:
Michelle, thank you for being our guest. We are happy to see the rating as it states you had a nice time with us, but we are sorry for the issues you encountered. Your comments will be shared with the appropriate team members to address the problems you outlined. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
coffe and a muffin is not breakfast., room was clean, one shampo is not enough for 3 nites
Great hotel close to Levi stadium Great hotel! Clean and staff was great. Perfect location for a short walk to Levi stadium.
Business response:
Teasa, thank you for the glowing review of Extended Stay America. It is our pleasure to know you liked our well-kept property as well as our proximity to Levi stadium. We are also pleased you were impressed with our courteous staff. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Had a great stay and greeted very warmly. Checking in was super fast and the lady that attended us was very polite and courteous. She also let us check in ahead of time which made us very happy!!
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 4.3 star rating with 1,429 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.