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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bewertungen bei Google haben bei mir schlimme Befürchtungen aufkommen lassen, aber dem war ganz und gar nicht so. Eine einfache Unterkunft, die Küche ist leer geräumt, aber bei der Rezeption bekommt man eine kleine Ausstattung an Besteck, Teller, etc. Angebotenes Frühstück ist nicht nennenswert. Rezeption, insbesondere Ivan, sehr hilfreich und freundlich.
Business response:
Dear Franz, We are delighted you enjoyed your time with us and that our hotel met your expectations. Our topmost priority is providing exceptional service and ensuring a memorable stay for all our guests, and your positive feedback has genuinely made our day. Your kind words about our associates, their commitment to excellence, and our rooms are greatly appreciated. Team members like Ivan are a perfect example of the passionate and dedicated spirit of service that we value. It was a pleasure hosting your visit at Extended St... read more
Staff was good and easy check in. Our room and bedding smelled terrible.
Business response:
Dear Kathryn, Thank you for staying with us. We are delighted you had a positive experience with our check-in service and that you liked our excellent staff. However, we want to apologize for not providing the clean, spotless room you expected upon arrival. We know how important fresh accommodations are; therefore, we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
All
Ivan from front-desk was really nice and professional. He made all easy for my check in . It was my first time on this hotel and I’ll def come back any time soon
Business response:
Dear Carlos, Thanks for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so we are glad to read about the outstanding hospitality you received from our staff, Ivan. They will be pleased to hear our guests notice and appreciate their efforts. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,436 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.