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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
San Jose, Gold St Stayed for 3 days for business meetings, just came in to sleep. Pretty expensive hotel to say the least.
Noisy late night Railway right next to the hotel, pretty noisy late night and early morning.
OK for what it is. It was just OK. I usually stay at a hotel, so this was not what I was used to. It is a short-stay apartment. There is no wake-up service, no gym, no drinking glass in the room (unless you get dishes), no hot breakfast, no newspaper, no one at the desk after 11 PM, no maid service, etc.
Pac12 Championship GO DUCKS! This place was nice. The rate per night was well worth it. I was within walking distance to everything available in this area--which isn't a whole lot--when Great America is closed for the season. I should've brought my golf clubs because there is a course that has reasonable rates--oh well. Walking to Levis Stadium was easy.
clean & tidy We booked this hotel for its location to Levi Stadium. It is in a commercial area so over the weekend it was very quiet. But it was an easy walk to the stadium so location was great. The hotel staff were great and the room was clean, tidy and had all the basics. You had to travel for food but again it did have a kitchenette if you wanted to cook.
Business response:
Thank you so much for sharing your experience with us. I'm thrilled that our staff was exceptional in their efforts to provide you with a comfortable stay. The game days are a new experience for us and I'm happy to hear we are providing quality accommodations for the visiting fans. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
nice staff and inexpensive room nice staff, room was good but no great. got a great deal though so I was happy about that. would definitely stay there again if needed.
Business response:
Jordan - I appreciate you taking the time to write a review of our hotel. I am glad to hear that you were pleased with our staff during your visit with us. Still, I apologize if your room did not fully meet your expectations; however, it's great to hear that we were able to provide you with a great rate. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
Loved the kitchen in the room! Was a wonderful time-- location good! Walked to a game at Levi's Stadium and walked back at the end of the night.
Business response:
Thank you so much for posting a review of our property. I'm glad that were able to provide you with a comfortable stay at such a comfortable location. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Unwashed Sheets; Nice Staff; Would Not Stay Again I stayed here for one night with my boyfriend for the Chargers/49ers game (Go Chargers!) because it was so close to the stadium. We read up on the reviews beforehand and were aware that people had a problem with the train, but it didn't disturb us at all (we're used to non-stop ambulances, airplanes, bus stop sounds, etc.) The hotel staff was awesome, but upon lying down in the bed for the first time, I immediately smelled cologne/deodorant on the pillowcase. It wasn't faint;... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our staff; however, we apologize that our sheets did not appear to be cleaned. As this hotel’s manager, I can assure you that I have talked extensively with our laundry and housekeeping personnel to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay ... read more
Go to extended stay... Keep away from hilton I had 2 stays in ca, 1 in San jose the other in San francisco. I was staying at extended stay in San jose and Hilton in San francisco. My experience at extended stay was honest. The price of the room listed and the bill was equal. Moreover they had free breakfast, free car parking and Tiffany was a great guest room service provided. I was very happy. In Hilton the listed price and the bill had a huge difference. I had to pay extra $$ for parking for breakfast and also they added a... read more
Business response:
I appreciate you taking the time to write such a wonderful review. I'm thrilled that we were able to offer great service during your stay, and that you were pleased with our free grab-and-go breakfast and our free parking. I will be sure to let Tiffany and our upper management know of her excellent customer service. Thank you for choosing Extended Stay America. We hope to see you again soon.
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,287 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.