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Extended Stay America - San Jose - Sunnyvale

4.2
  • Hotels
  • Sunnyvale, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1255 Orleans Dr., Sunnyvale, CA, 94089, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,172 reviews
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Chien Jung's profile image
Chien Jung 
5 years ago

Good 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. We look forward to your return visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Staff member Tina was very cheerful and professional. 

Business response:

We are flattered by your very kind review of Extended Stay America. Team members like Tina are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Tim's profile image
5 years ago

The property is in a great location. This property should not advertise that it serves breakfast. There were packages of oatmeal and coffee. You have to "request" the dishes, silverware and coffeemaker specifically. 

Business response:

Tim, thank you for being our guest. We are pleased to know you liked our location and that you had a pleasant time with us. However, we are sorry you were unhappy with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We hope to host you back in the future so that we can provide you with an even better experience. Sincerely, Hotel Management 

Harry's profile image
5 years ago

Extended Stay review My wife and I stay at the Extended Stay America off of the 237 freeway in Sunnyvale was great! Susan the guy at the desk that check is in at 1 in the morning was absolutely the tops!!! And the small kitchenette was absolutely fantastic about the only gripe we had between my wife and I was there cable package was pretty lacking but other than that everything was great 

Business response:

Harry, thank you for being our guest at Extended Stay America. We're glad to know you were pleased with your well-appointed room and that the service provided by Susan met all your expectations. We look forward to sharing your compliments with him. We appreciate your valuable feedback and hope to see you and your wife again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

基本、宿泊中の清掃が無いことは、チップの面では良い。 衛生面ではあまりよろしくない。 事実、最終日にゴキブリがいて、不快な思いをした。 あと、チェックインした直後に工事の方が来た。 こういったものはやめて欲しい。 受付の方々は、とても気さくな方々で申し分ありません。 

Business response:

Thank you for being our guest at Extended Stay America. We are glad to read you had an overall pleasant visit and liked the service provided by the front desk. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. Your concern regarding the cleanliness will be shared with our housekeeping team so that they will be more diligent in their work. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel ... read more

Frequently asked questions about Extended Stay America - San Jose - Sunnyvale

How is Extended Stay America - San Jose - Sunnyvale rated?

Extended Stay America - San Jose - Sunnyvale has a 4.2 star rating with 1,172 reviews. 

When is Extended Stay America - San Jose - Sunnyvale open?

Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.