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Extended Stay America - San Jose - Sunnyvale
- Hotels
- Sunnyvale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1255 Orleans Dr., Sunnyvale, CA, 94089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is the second time I have stayed at this location. I seem to like it better and better each time I stay. First, it is important to understand this is a two star hotel. The services, offerings, fit and finish are appropriate to that level. That said, this location is clean and quiet. The people are respectful and helpful and the accessibility to silicon valley for work or play is unmatched for this price.
Business response:
Thank you for returning to Extended Stay America. We're glad to know you loved our well-maintained property and that our proximity to the silicon valley was ideal for you. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Great value in Sunnyvale - if you are there for business and put in long hours, this is a perfect property to crash
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to know you had a pleasant stay and that we were able to meet your expectations at a great value. Your business is appreciated, and we look forward to serving you soon. Sincerely, Hotel Management
Maybe provide pots and pans and plantes and bowl necause your hotel it's name said that extend stay. Thanks
Business response:
Thank you for taking the time to share your feedback at Extended Stay America. We are glad to know you liked our hotel policy and that you had a great stay while being here. Thank you again, and we hope you will choose us the next time you visit the area. Sincerely, Hotel Management
No real breakfast, slow Free Wifi The room was clean and nice, the stuff was super helpful when I arrived, but I wouldn't call a packaged muffin and a coffee as breakfast, and a free Wifi was super slow. I don't think having proper Wifi is something what you can ask for extra money in the 21th century...
Business response:
Daniel, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Your feedback regarding the facilities will be shared with our team so that corrective measure can be taken. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
clean environment and easy to walk around the community. Coin laundry service, kitchen and fridge in room. What I don't like is my room is too close to highway, and AC in my room is really loud.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're happy to know you liked the ambiance of our hotel and that you were pleased with your well-equipped room. However, we're sorry for the noise you experienced while you were here. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Front desk is generally unattended, rooms are old and worn, and noise throughout was horrible.
Business response:
Susan, thank you for being our guest. We are sorry your room was not your expectations, and for the service issue, you experienced. Your comment will be used as a training tool to improve our service going forward. Also, we will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Sunnyvale
How is Extended Stay America - San Jose - Sunnyvale rated?
Extended Stay America - San Jose - Sunnyvale has a 4.2 star rating with 1,172 reviews.
When is Extended Stay America - San Jose - Sunnyvale open?
Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.