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Extended Stay America - San Jose - Sunnyvale
- Hotels
- Sunnyvale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1255 Orleans Dr., Sunnyvale, CA, 94089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place no problems. Good stay I would stay there again.
Business response:
Ray - I appreciate you taking the time to write a review of your experience with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
breakfast sucks breakfast sucks
quality demanded great front desk. room could be better.
Business response:
I appreciate you taking the time to write a review of your experience with us. It’s wonderful to read that we were able to accommodate your needs with a great stay and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Stayed 1 week It is near Freeway (R237) and convenient to go to mountain view. The compliment breakfast was too sweet for me. I bought bagels at Trader Joe's. But I am satisfied with the hotel.
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a positive stay overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
The person who did check-in wasn't experienced in handling customers. We asked for few utensils but the representative refused to give us and explained that persons with less than a weeks stay don't get utensils. I was surprised to not even have a glass for drinking water. Tooth brush / paste were also missing in the room.
Hotel was Ok, but they double charged me. I spend over 2 hours on the phone to finally get resolved.
Frequently asked questions about Extended Stay America - San Jose - Sunnyvale
How is Extended Stay America - San Jose - Sunnyvale rated?
Extended Stay America - San Jose - Sunnyvale has a 4.2 star rating with 1,210 reviews.
When is Extended Stay America - San Jose - Sunnyvale open?
Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.