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Extended Stay America - San Jose - Sunnyvale
- Hotels
- Sunnyvale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1255 Orleans Dr., Sunnyvale, CA, 94089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Affordable and Nice Hotel Not so good. In particular frustrated about wash basin clogged. Inspite complaining and reminding for 2 days, it was not fixed and thats very bad for me. They need to do better on their house keeping services much better. It is fine that house keeping will be after 7 days but urgent maintenance request can never be ignored. Also, complimentary breakfast is very average. Good things were Room was nice and clean. Help desk was very helpful and cordial.
Business response:
Thank you for taking the time to write a review. I am disappointed to read about the issues you experienced, especially the cleanliness and maintenance issues. Our staff will be addressed on how to proper address this. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Poor cleanliness The trash from earlier occupancy was kept outside my room 312 and wasn't removed even after I checked out. Location is awesome and a decent hotel for that price point. Nothing to complain.
It's a so-so experience. It's quite near the freeway entrance, but there're no restaurants nearby.
Room was freezing It was an unusually cold night and the heater in the room would not work. It only blew out cold air. There wasn't any one who could try to fix it and they stated that they were sold out so I wasn't able to move to another room. They brought up some extra blankets and gave me a small discount off the room. I was on business so the discount benefits my employer, but I fortunately I still had a very cold night.
On business travel from San Diego. the room smelled like athletic socks but on a positive note, the AC worked terrifically.
Clean Super clean, great little kitchen, just wish beds had more blankets and softer mattress.
Business response:
We appreciate you taking the time to share your experience. I am glad to see you favored the cleanliness of your accommodations and the fully equipped kitchen in your room. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Hotel close to Shoreline. Fridg, microwave & clean Found online via Expedia at great rate. King bed with sofa bed, full fridge, sink, microwave and kitchen. Table with chairs, large closet and bathroom. Will be back! Great value.
Business response:
It is so rewarding to read you had an excellent experience with us. We are pleased to read you room accommodations were to your liking, especially the fully equipped kitchen and bedding. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America - San Jose - Sunnyvale
How is Extended Stay America - San Jose - Sunnyvale rated?
Extended Stay America - San Jose - Sunnyvale has a 4.2 star rating with 1,210 reviews.
When is Extended Stay America - San Jose - Sunnyvale open?
Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.