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Extended Stay America - San Rafael - Francisco Blvd. East
- Hotels
- San Rafael, CA
About this business
Location details
1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great value, good location to explore the area. We went to see the San Pablo Bay area as well as Muir beach and Stinson Beach.
Business response:
Tom, thank you for staying at Extended Stay America. We are delighted to know you were impressed with our central location and that you found us to be a nice value. It was a pleasure accommodating you, and we hope to see you back soon. Sincerely, Hotel Management
We left went somewhere far nicer for only $16/day Just a basic lodging. Breakfast was limited to coffee and snack bars!!😳🙄👎
Business response:
Paul, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Why was there only one elevator working? I spent a lot of time waiting for the elevator to arrive.
Business response:
We truly value your feedback. We apologize that you experienced delays in waiting for the elevators and any inconvenience this caused. During our busiest times, especially when a lot of families are here, the elevators get a lot of use. We appreciate your positive comments as well and hope we have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Nice room, close to the freeway, noisy dogs Everything was good except the people across the hall from us left their dog in their room barking continuously. We finally had to call the front desk, who then contacted the people from across the hall and the barking finally stopped.
Business response:
Thanks for choosing us. Although you liked certain aspects of your stay, we are sorry for the disturbance caused by the barking dog in the next room. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Worked well for our family Room was nice size and clean. Breakfast was very small. Just coffee no juice or other beverages. Only muffins and oatmeal. Some strange smells in the hallways, and a bin of garbage in the hallway.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We’re glad to know you loved your well-appointed room and that overall you had a pleasant stay. However, we’re sorry for not meeting some of your expectations and for the cleanliness issues you encountered while you were here. We have shared your feedback with the concerned departments in order to improve our service and facilities. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Nice hotel; close to The Golden Gate Bridge
Business response:
Debbie, thanks for sharing your fantastic review of Extended Stay America. We appreciate you mentioning we were conveniently located for everything you wanted to see and do while in our beautiful city. It was our pleasure hosting you, and we hope you will think of us as your home away from home whenever you visit this area. Sincerely, Hotel Management
A Place To Sleep That's About It Just a place to stay that was available and very overpriced. Would not stay again unless I had to bc of lack of rooms during tourist season.
Business response:
Glyn, thank you for being our guest. We are sorry you were disappointed in the cost of your stay. As in every city, certain times of the year are busier and command higher rates, however, we definitely make every effort to be priced competitively. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
mediocre. No utensils, plates, cups, etc in the kitchen. Had to go down to front desk to get them. No wine opener.
Business response:
Thank you for your stay with us. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean and well-maintained hotel with a friendly staff at a good value. We hope to welcome you back soon! Sincerely, Hotel Management
office closed late and not staffed early. However staff was very pleasant at check in.
Business response:
Thank you for choosing Extended Stay America for your stay. We are glad to know you liked our courteous associates, but we also appreciate your concerns and have taken a note of it. We hope you will stay with us again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East
How is Extended Stay America - San Rafael - Francisco Blvd. East rated?
Extended Stay America - San Rafael - Francisco Blvd. East has a 4.2 star rating with 1,262 reviews.
When is Extended Stay America - San Rafael - Francisco Blvd. East open?
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.