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Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place to stay
The staff were very friendly and our experience was over all good. Only issue we really had was the constant sewer smell in the bathroom.
Business response:
Dear Melissa, Thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a significant role in making your stay with us memorable. However, we will look into the odor issue to ensure this is addressed appropriately. It was such a pleasure to host your visit, and we want to thank you for choosing HOTEL. We look forward to many more visits with you!Thank you for allowing us to be of service. We hope to h... read more
Cozy and quiet and near to freeways.
Like. Location. Price. Did not like. Weak shower pressure. Drain stopper did not work.
Business response:
Dear Robert, Thank you for reviewing our hotel. We are pleased you enjoyed our location, and we thank you for mentioning what an excellent value we offer to our guests. However, we sincerely apologize for any inconvenience you experienced due to the low water pressure and drain stopper during your stay. Your comfort is important to us, and we are actively addressing this issue to ensure a more satisfying experience for all our guests. We would love for you to come back to enjoy our hospitality and a much better stay.Sincerel... read more
The first room I was given had a bad smell, sink cabinets falling off, & NO working light bulbs! Second room was a bit better.
Business response:
Dear Joan, Thank you for choosing us. We appreciate your feedback and understand your experience could have been better upon arrival. We apologize for any inconvenience. It's great to hear that the second room was an improvement. We're continually working to maintain and enhance our accommodations. Your insights are valuable, and we hope your overall stay met your expectations. Thank you for sharing your observations, and we aim to provide a comfortable and pleasant experience for all our guests.Sincerely,Hotel Management
Needs remodel! The hotel had great people but the problem is the hotel itself … quite rundown snd showing its age! Also had ants and mosquitoes in my room. AC and bed were OK … but for the $$ they charged actually not quite worth it. This property definitely needs a remodel/update!
Business response:
Dear Scott S, Thank you for choosing us, and we appreciate your feedback regarding your recent stay. It's lovely to hear that you found the staff great and that your comfort with the AC and bed was positive. We understand your concerns about the property's condition and continuously work towards improvements. Your input is valuable, and it helps us ensure a better experience for our guests in the future. We hope you'll consider staying with us again, potentially after any updates. Thank you for sharing your observations.Sinc... read more
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 3.3 star rating with 2,092 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.