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Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We chose this hotel because it was dog friendly. Upon check-in we were given a room on the top (3rd) floor. We asked if there was anything available on the ground floor and were told there wasn’t. Upon entering our room we were hit with a strong odor of cigarette smoke. My husband called the front desk and we were given a room on the 1st floor. Not sure why we weren’t given this in the first place instead of dragging all our things to the top floor and back down again. Overall the room is clean although very “bare bones”. Th... read more
Business response:
Dear Michael, Thank you for taking the time to share your feedback. Please accept our apologies for the smoke smell issues with your room and the inconvenience caused by moving to a new one after your arrival. Please know all the highlighted concerns will be shared with our respective associates so we can ensure your next stay is exceptional.Thank you for being our guest, and we look forward to your next visit.Sincerely,Hotel Management
I liked the kitchen area. And full sized refrigerator
Seems like a lot of homeless people are camping out in their cars in the parking lot.
Business response:
Dear Chris, Thank you for taking the time to share feedback about your recent stay. Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management
The breakfast was not satisfactory.
Business response:
Dear Marian, Thank you for taking the time to share your feedback for Extended Stay America! Your feedback is essential to us. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
Very comfortable and exactly what we needed for the night.
Clean place and easy check-in Easy check-in and friendly staff
Business response:
Dear Guest, Thank you so much for your outstanding review. We are glad that everything went well during your stay and made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
I always stay here when I come into town . Nice , quiet friendly staff
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 3.3 star rating with 2,038 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.