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Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for guests of the hotel. Fixed Schedule Monday – Friday to Bishop Ranch 1 & 3 for GE (General Electric), Chevron Corporate and PG&EFree grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for... read more
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Short
Business response:
Kenneth, thank you for sharing your experience at at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
The stay was overall good. The only problem was that one of the dresser drawers was loose and I was unable to use it.
Business response:
Debra, thank you for being our guest at Extended Stay America and for sharing your experience. We are happy you had a comfortable stay and that you loved most aspects of our hotel. We have shared your feedback with our maintenance team so that they can fix the issue immediately. Your business is appreciated, and we look forward to hosting you back soon. Sincerely, Hotel Management
Very clean Nice clean no frills hotel. Good location. Good for a one night stay. Wished they would have had coffee and snack in the morning.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed your time with us and were impressed with the convenience of our location. We appreciate your business and look forward to seeing you both again soon! Sincerely, Hotel Management
Business response:
Thank you for sharing your generous rating regarding your visit at Extended Stay America. It’s our pleasure knowing your overall experience with us was an enjoyable one. We hope to welcome you back soon. Sincerely, Hotel Management
Need better customer service. Did not was inform about the "free WiFi" and end up getting charge for the usage, bad customer service when I ask to speake with the manager at check out. They give me his/her schedule like I have the time to wait, if I wad check out the Hotel mesn I was leaving for good, how can they expect me to wait for the manager can they solve the problem themself?..... bad customer service, they don't give you a choise and I just pay for the usage of "FREE WIFI".
Business response:
Norma, thank you for staying with us. We apologize for the issues you encountered while here and the inconvenience they caused. We have discussed your concerns with the appropriate staff members and managers, and we have instituted additional training to ensure we better serve our guests. We hope you will consider giving us a second chance to provide the hospitality you deserve. Sincerely, Hotel Management
Beds suck not confertable.
Business response:
Thank you for evaluating your stay at our hotel. Our goal is to provide a clean property, and a comfortable suite so you can get a good night's rest. We are sorry you found the bed in your room to be uncomfortable. We are sorry we were not aware of this problem as we would have been happy to try and resolve the issue or move you to another suite. We hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, Hotel Management
Lowest style extended stay Look like they converted some low cost facility to extended stay. Not at all closer to other facilities
Business response:
Thank you for choosing to stay at our hotel. Please accept our apologies for your experience in not meeting your expectations, and for failing to maintain our high standards. We appreciate you letting us know how we can improve as well as what we are doing right. Thanks again for being our guest, and we hope you will stay with us again soon so we can provide you with the service you deserve. Sincerely, Hotel Management
Business response:
Thanks for the four-star rating. It's nice to know you had an enjoyable time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management
It was clean and nice. Staff was doing great too. Definitely deserve more than 3 stars.
Business response:
Gideon, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read our facilities and service were up to your satisfaction. Thank you for staying with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 4.2 star rating with 1,253 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.