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Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for guests of the hotel. Fixed Schedule Monday – Friday to Bishop Ranch 1 & 3 for GE (General Electric), Chevron Corporate and PG&EFree grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for... read more
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
eveything is fine
Business response:
We appreciate you for taking time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Friendly people, clean room.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. On behalf on everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
Overall decent place Overall the room was ok. The bed was sort of uncomfortable due to a wobbly frame. The bathroom was nondescript and contained basic amenities. My only complaint is the kitchen garbage still contained garbage from the last guest.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant time with us, but we are sorry we missed meeting some of your expectations. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Our experience was not good for the price paid, sofa bed was in horrible condition mattress needs to be replace, and there were no additional blankets to at least cover the mattress my daughter ended up sleeping in the sofa! Also no one cleaned our room te next day! No new towels were provided... Definitely will not recommend.
Business response:
Thank you for taking the time to evaluate your stay. We are sorry for your disappointment with our beds and for the cleanliness issues you encountered. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide it at your request for a minimal fee. And fresh linens & towels along with any toiletries are always available at the front desk. We hope you give us another chance to serve you better in the future. Sincerely... read more
Enjoyed my stay. Quiet, peaceful and a very beautiful location. Good restaurants aclise but, and shopping in Walnut Creek was excellent.
Business response:
Rosemarie, thank you for taking the time to review your experience at Extended Stay America. We are pleased to read that you liked our peaceful property and convenient location which was perfect for your needs. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Ok hotel. Did not like the fact you had to request utensils. If they are part of the deal, then they should be already in the room. Having said that, it is situated in one of my favorite spots, quiet, peaceful and beautiful.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know our location was perfect for you and that you had a comfortable time with us. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
It's says dd bed pull out it's a twin. Someone was smoking in the elevator when I was going up to my room... yuck!!!
Business response:
Molly, thank you for your feedback. We are sorry we missed meeting your expectations and for the inconvenience you had due to other guests in our hotel. We wish we had the opportunity to resolve these issues while you were here as we would have done our best to make your stay comfortable. We truly hope this unfortunate situation will not prevent you from visiting us again. Sincerely, Hotel Management
THe property was great. The staff at the front desk was very rude and not very helpful with the mix-up ion my reservation.
Business response:
Thanks for being our guest at Extended Stay America. We are pleased you liked our property, but we are sorry for the issues you experienced with our front desk service. Your experience is not indicative of the service we normally provide, and we regret that we fell short in this instance. We take these reviews very seriously and have shared your concerns with our team to ensure this is not repeated. We hope you will give us another chance to show you the hospitality you deserve on a future visit. Sincerely, Hotel Management
Business response:
Gabriel, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 4.2 star rating with 1,253 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.