This profile has been claimed by the business owner or representative.
Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for guests of the hotel. Fixed Schedule Monday – Friday to Bishop Ranch 1 & 3 for GE (General Electric), Chevron Corporate and PG&EFree grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for... read more
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
James, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Only problem we had was the room service showed up before our check out time
Business response:
Thank you for your review of Extended Stay America. We are glad to know your overall stay went well with the exception of an issue. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
Business response:
Thomas, we appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Bathroom could use an upgrade The toilet tank wouldn’t refill. I had to fiddle with it each time I flushed it. Mentioned it at check out and maintenance went right up to check. it. The bathtub seems to be collapsing. It had a big dent in the bottom where water collected and wouldn’t drain. It had some damage—chips, etc. Towels small and thin. The bed was comfortable. Room was very quiet. Didn’t use the TV or kitchen. No coffee maker. Everything has to be obtained at front desk. Grab & go in front lobby in morning. Big refrig... read more
Business response:
Mary, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our location. Having said that, we are sorry for the issue you had with your bathroom and regret the inconvenience it caused. We have taken these issues up with our service provider and grateful for the feedback. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We appreciate you letting us know and hope you ... read more
Business response:
Dante, we are delighted you had a pleasant experience at Extended Stay America. We appreciate your kind rating. Please come and see us again soon! Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Heater didn’t work on cold night Upon entering my room I turn the heater on and set the temperature at 74° so that I can go to sleep, but a whole hour went by and the temperature only went up 2° upon entering the room the room temperature was at 60°, due to my being tired I didn’t call the front desk after 2 AM What are they really going to do. I stayed at extended stay America West
Business response:
Richard, thank you for the comments about. We are sorry your stay was interrupted by maintenance issues with your room. We have gotten with our Maintenance Team and we are working on the problem. We appreciate you letting us know and we hope you will choose us again in the future for an improved experience. Sincerely, Hotel Management
Business response:
We are pleased to know how much you enjoyed your stay at Extended Stay America. Our entire staff works hard to meet our guests' expectations and they will be pleased with your rating. It was a pleasure having you as our guest, and we look forward to welcoming you back again. Sincerely, Hotel management
It was great. I was very happy.
Business response:
Marilyn, thanks for choosing Extended Stay America for your needs. We are delighted to know everything went well during your stay and that our offerings were to your satisfaction. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 4.2 star rating with 1,253 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.