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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for guests of the hotel. Fixed Schedule Monday – Friday to Bishop Ranch 1 & 3 for GE (General Electric), Chevron Corporate and PG&EFree grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for... read more
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Much Needed Break It was very peaceful. Exactly what my child and I needed.
Business response:
We appreciate your nice review of Extended Stay America - San Ramon - Bishop Ranch – West! We strive to provide service and amenities that are worthy of this kind of feedback. Thank you so much. We look forward to having you as our guest again . Sincerely, General Manager
Happy visitor Somethings were "upon request " that I felt should have been in the room already, but overall this place was a good value & pleasant stay.
Business response:
Gloria, thank you for staying at Extended Stay America - San Ramon - Bishop Ranch – West. We are so happy to know you enjoyed your experience with us and found us to be a good value for money. We appreciate your comments, but would like to mention that our brand standards requires us to keep our in-room amenities at the front desk. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - San Ramon - Bishop Ranch - West. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
Cheap, clean hotel It was a nice clean comfortable hotel we had a kitchenette but it's pretty much bare-bones there's no pool no ice maker, no weight room ect. good location for us as we were close to family
Business response:
Thanks for sharing your experience at our hotel. We are glad you found us to be a good value and that our location was convenient for your needs. However, we are sorry for not meeting all of your expectations. We have refrigerators in all our rooms, so we do not have ice machines on our property. Sincerely, General Manager
Business response:
Tresa, thank you for being our guest at Extended Stay America - San Ramon - Bishop Ranch – West. We are glad to know you overall had a great stay with us. We appreciate your business and hope to see you again soon. Sincerely, General Manager
Our room didn't have much light? 2 lights didn't have bulbs. Also the blanket on the bed is really worthless. That type of blanket just slides off continuously. The coffee maker given to us is really small and spills more than it gets in the cup. These things wouldn't make me not stay here again. Just a few suggested fixes
Business response:
Thank you for being our guest at Extended Stay America - San Ramon - Bishop Ranch – West. We appreciate you giving us a nice rating and are glad you were overall pleased with your experience with us. We appreciate you pinpointing the areas that need attention and rest assured appropriate actions will be taken. Thanks for your business. We hope to see you again soon. Sincerely, General Manager
Business response:
Rose Marie, thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
I'd Stay There Again ZERO amenities whatsoever. No breakfast, no coffee, not even a coffee maker in the room. Hotels in the area are very expensive. I got this room for $121/night. The location was perfect for me, right off the of I-680. There's plenty of shopping and restaurants close by, too.
Business response:
Thank you for choosing our hotel and sharing your review. Although you were impressed with our convenient location and affordable rates, we are sorry for the inconvenience you experienced while you were here. To ensure cleanliness of kitchenware along with coffee-maker upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our team to communicate this more clearly going forward. Thanks once more for all... read more
Business response:
Franklin, thank you for selecting Extended Stay America - San Ramon - Bishop Ranch – West. We are happy to know you enjoyed your stay with us. Thanks again, we hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager
Extended Stay America - San Ramon - Bishop Ranch - West has a 4.2 star rating with 1,253 reviews.
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.