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Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Suites is nice.. room had an odor, difficult to sleep.
Business response:
Dear ANGELITA, Thank you for selecting our hotel and taking the time to write a review. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Inexpensive and reliable.
Only good thing is convenience if you are passing by. Other than that, very disappointing. Check in was ok, reception desk personal was nice. Room was so noisy, could not sleep all night. Water sound was coming from somewhere all night, I called the front desk to complain but no luck, they could not do anything. Refrigerator kept running loud all night. There was no shampoo in the bathroom, breakfast is not real breakfast, few bars and cheap muffins. Overall, reserved a room to get some rest while driving/traveling, turned i... read more
Business response:
Dear Zelimir, Please accept our apologies for your disappointing stay with us. We pride ourselves on delivering an exceptional experience and aim to exceed our guests' expectations every visit. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the various issues you described. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you back our way.Sincerely,Hotel Management
The safe was super nice and it’s clean enough. Bad parts, tear in screen on window. The mattress lumpy and refrigerator ran all night making noise. The person at the desk with incredibly nice and she took off the Wi-Fi charge.
Business response:
Dear Linda, Our goal is to provide an outstanding stay for every guest; therefore, we apologize for your inconvenience. We are grateful that you have brought these concerns to our attention so we can address them immediately. We value your business and hope to welcome you back soon.Sincerely,Hotel Management
Clean, nice and it has all you need
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.