This profile has been claimed by the business owner or representative.
Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smelled like smoke
Business response:
Dear Jesus, Thank you for choosing us and sharing your review at Extended Stay America. We aim to provide a clean environment and have a designated area for smoking. So we appreciate you bringing up the concern of smoke smell during your stay. We will follow up on your concerns to ensure we do everything possible to minimize the impact on our guests. Thank you again for your candid feedback, and we hope to welcome you back in the future.Sincerely,Hotel Management
Property is very basic, and the rooms need to be updated.
Business response:
Dear Sue, Thank you for choosing us and sharing your review at Extended Stay America. We are sorry our property did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders, which assists them in determining future options. We are also glad to announce that various parts of our hotel are scheduled for renovation soon, and we hope you will revisit us to see the progress we are making. Please accept our apologies and consider giving us another chance to provid... read more
The staff was great!
The property was absolutely wonderful!
Business response:
Dear Tlona, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
Close to train station
The room was very quiet. If healthier breakfast choices were available that would be great. There wasn't a good area to walk our dog and there were never bags for dog poop.
Business response:
Dear Nancy, Thank you for being our guest and sharing your feedback at Extended Stay America. We are glad you enjoyed the quietness of your suite. We apologize for the limited breakfast choices and your disappointment with the service and area for your pet dog. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you for taking the time to give us this feedback. We hope to host you again whenever your travels bring you to ... read more
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 3.6 star rating with 2,240 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.