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Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Well they shouldn’t put complementary breakfast in it for a coffee bar !!
Business response:
Thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast offerings. We value your feedback and look forward to welcoming you back soon for a better experience. Sincerely, Hotel Management
House Keeping Improvement The Service and front desk were excellent. The Hotel in general and overall was not to our expectation from neatness.
Business response:
Abraham, thank you for being our guest. Although you liked the service provided by our front desk staff, we are sorry for the cleanliness issue you encountered. We take the cleanliness of our property very seriously, and what you encountered is not a normal occurrence at our hotel. Your feedback has been shared with our housekeeping team, and we're working with them to tighten procedures to make sure that we deliver a superb stay every time. On behalf of everyone here, we invite you to revisit us for an even better experienc... read more
Property was a good value and good location. Beds were comfortable.
Business response:
Thank you for being our guest at Extended Stay America. We enjoyed reading your review and learning about the highlights of your stay. We appreciate your comments about our location, well-kept property and the great value we offer. It was a pleasure to have you as our guest, and we hope to see you again soon on your next visit. Sincerely, Hotel Management
The bed was super stiff, and the room didn’t have a “clean” smell (it wasn’t dirty, but not a fresh smell).
Business response:
Phill, thank you for choosing to stay at our hotel. We regret the difficulties you faced in your room. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you once again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.