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Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location. Close to great restaurants and shopping.
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that you enjoyed our ideal location with easy access to many places. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Extended Stay advertises breakfast, all they had was coffee & packaged muffin!
Business response:
Thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast choices. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
The "continental" breakfast has a table with coffee and few snacks. No fruits, no bagels. There was no place to sit either. The toaster was tiny and bread wouldn't fit. No brush or sponge to clean dishes. On the whole, it was below average. On the other hand, it was clean, quiet and functional. I came for work and was able to do so undisturbed.
Business response:
Thank you for your review. We are glad you had a relaxing stay overall and liked our refreshing suite. However, we are sorry for the issues you had at the time of breakfast and that our grab-and-go breakfast was not to your liking. We will share your valuable comments with our Brand Leaders so that they can make necessary changes. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Room was just ok. We stayed for 3 nights and never got the room serviced. Had to ask front desk for extra towels but they were all very nice. The room has a refrigerator and stove for cooking but you have to ask for the pots, pans and cooking utensils at the front desk. Ironing board was broken and could not use. No coffee maker in the room. Overall was suggest staying elsewhere for the price
Business response:
Michael, thank you for your review. Although your suite was to your satisfaction, we are sorry for your disappointment with our kitchenware policy. Kindly note, our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee. We will also share your concerns regarding the ironing board. We value your concerns and hope to have another chance to redeem ourselves. Sincerely, Hotel Management
Nice place to stay. First time staying here and would come back.
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked everything we have to offer and that you returned without any complaints. Your rating is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 3.6 star rating with 2,218 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.