Extended Stay America - Seattle - Bellevue - Factoria

Business response:

Dear WEI-LIN, Thank you for taking the time to share your thoughts with us. We’re sorry to hear that our grab-and-go breakfast did not meet your expectations. We understand that a more substantial breakfast is important to many travelers, and we regret that the current offerings, such as coffee, packaged cakes, and snacks, felt insufficient. Your feedback has been shared with our corporate team as we continue to evaluate and improve our breakfast selections. We appreciate your honesty and are always looking for ways to enhan... read more

Business response:

Dear Jason, We’re glad you enjoyed the convenient location and found your stay comfortable. Creating a welcoming and relaxing environment is very important to us at Extended Stay America. Thank you for choosing us, and we look forward to welcoming you back for another pleasant visit soon! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback! We’re delighted to know that everything met your expectations during your stay. It’s always rewarding to hear that our guests had a positive experience with both our service and accommodations. Our team works hard to provide a clean, comfortable, and welcoming environment, and your satisfaction means a lot to us. We truly appreciate you choosing to stay with us at Extended Stay America and look forward to welcoming you back for another enjoyable visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your kind feedback and for taking the time to share your experience. We are delighted to hear that our team’s kindness and accommodating nature made your stay enjoyable. Providing warm and attentive service is something we take great pride in. Your words encourage us to keep delivering excellent hospitality. We look forward to welcoming you back to Extended Stay America soon for another comfortable and memorable stay. Sincerely,Hotel Management