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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We liked that, after 4 days of power outage at our place, we were able to find a convenient, affordable place to sleep and shower. The bed wasn't very comfortable, but okay for one night. We appreciated the refund for our second night when our power came back up. Thanks!
Business response:
Dear Nancy, Thank you for your feedback! We're happy to hear we could provide a convenient and affordable place for you during the power outage. We apologize for the bed not meeting your comfort expectations, and we appreciate your understanding. It's great to know that our refund process worked well for you. We strive to offer a comfortable experience for all our guests, and we hope to welcome you back to Extended Stay America in the future. Sincerely,Hotel Management
Bravo great staff!!!
Business response:
Dear David, Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our staff. Our team works hard to ensure every guest feels welcomed and valued, and your kind words are truly appreciated. We will be sure to share your praise with them as it motivates us to continue delivering excellent service. We look forward to welcoming you back to Extended Stay America for another memorable stay!Sincerely,Hotel Management
Staff is stunning!
Bueno
Check in process was a little slow with a lot of signs on the door about using a call box but a call box being broken and no one at the desk....at 3pm, which was odd. Then technology was down off and on as well, but the staff was very friendly and apologetic. Room was spacious and clean, so worth the price for a quick stay.
Business response:
Dear Laura, Thank you for your feedback! We are glad you found your room spacious and clean, and we appreciate your understanding during the check-in process. Our team is dedicated to providing friendly service, and your kind words will be shared with them. We hope to welcome you back to Extended Stay America for an even smoother stay in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 3 star rating with 2,358 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.