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Extended Stay America - Seattle - Bellevue - Factoria
- Hotels
- Bellevue, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice and clean rooms The rooms are very nice and clean. The hotel is convenient to everything.
Business response:
Edward, thank you for being our guest at Extended Stay America. It is wonderful knowing you liked your well-maintained room and our convenient location as it was close to many spots of your interest. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management
The room was nice and it was convienient for our business. However, Our van was burgalized and several thousand dollars of specialized equipment was stolen. We made mention of it to the onsite personnel and they referred us to a no resonsibility policy. I didnt expect any payment from the hotel but it would have been nice to know if there was any history of theft in the area.
Business response:
Thank you for staying with us and for taking the time to voice your concerns. We are sorry that you experienced vandalism to your property during your stay with us. We understand the frustration and financial burden of costly vehicle repairs. We take the safety and security of our guests and their property very seriously. Our security team has been working closely with local authorities to investigate and prevent future incidents of this nature. Thank you again for being our guest, and we would love the opportunity to welcom... read more
Nothing Special Hotel staff was alright not very friendly all business. Room was clean. Bed was hard and not all that comfortable. Not a bad place to stay just nothing Great to report!
Business response:
Thank you for your recent stay and for your candid feedback. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management
Business response:
John, thank you for leaving us a rating. We hope to have another opportunity to welcome you back soon to our hotel. Sincerely, Hotel Management
The room was fine, but the bathroom sink didn’t drain well, half of the outlets in the room did not work and there were no drinking cups. Also, I had to reset my room key twice.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. However, we are sorry for the maintenance issues you experienced in your room. We have shared your feedback with our engineering team to check and fix them. Please note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and we will remind our front desk to communicate this more clearly going forward. We hope you will give us a... read more
Det var ett helt okej ställe att bo på. Saknade dock glas/muggar på rummet.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know your stay with us was good. It was a pleasure having you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Hotel was comfortable. House keeping needs to pay more attention to the bathroom. Hair in the bathtub. And sink from last person that stayed.
Business response:
Michael, thank you for your visit. Although you had an overall good stay, we are sorry for the housekeeping issues you experienced in your room and regret the inconvenience it caused. We will be sure to share your feedback with the concerned team to ensure this doesn’t happen again. We appreciate you choosing us and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Management
Not what I expected After staying previously with Extended Hotels before, I decided to give it another go. However, this experience wasn't the greatest. Other than the great hotel staffing service and the good complimentary breakfast, the hotel cleanliness was needing a makeover. The lobby was good, however, when given a room, the room given was not cleaned at all and the door was left wide opened when I arrived. After checking the room, the bed sheets were not cleaned (red stains on it, what looked like blood) and the bed w... read more
Business response:
Jo Diaz, thank you for staying with us during your visit. It is disheartening to read your review regarding issues with our housekeeping. We strive to provide clean facilities for all our guests and it seems that we fell short of this during your stay. We did have a meeting with our housekeeping department to see where we went wrong as we do double check each of our rooms prior to the next guest arriving. Again, we are sorry for this unpleasant experience and would love to be able to redeem ourselves on a future visit. We ho... read more
It's a budget hotel The room is intended for extended stays, but works for an overnight. The room did not have any glasses or cups so I had to get one from the front desk. Everything works in the room including the microwave, but the tea and coffee is at the front desk. When you book this room,, think Motel 6 with a walk up kitchen.
Business response:
Beth, thank you for being our guest. It’s nice to know our location was convenient for your needs and that you liked our helpful associates. However, we are sorry for not meeting all of your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities and policies a bit different than traditional hotels. We appreciate your feedback and hope the positive aspects of your visit will bring you back to our... read more
Frequently asked questions about Extended Stay America - Seattle - Bellevue - Factoria
How is Extended Stay America - Seattle - Bellevue - Factoria rated?
Extended Stay America - Seattle - Bellevue - Factoria has a 4.1 star rating with 1,253 reviews.
When is Extended Stay America - Seattle - Bellevue - Factoria open?
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.