Extended Stay America - Seattle - Bellevue - Factoria

Jose Luis 

on Expedia

2 months ago

Came back from a concert and were locked out of the room until office staff came in at 7am. Would not recommend this place to anyone. 

Jules 

on Expedia

2 months ago

This seemed a place that housed transients. 

venkat 

on Expedia

2 months ago

Stinky Garbage cans at every stair case, rooms are old. Toilet did not work, inexperienced staff. Internet was good when paid. Check out was easy. Construction around the property 

Thomas 

on Expedia

2 months ago

Dirty. The picture on the website must’ve been a newly painted and touched up room. The bath tub was cracked and moldy. Checked out early and now fighting to get my money back. 

chery ann 

on Expedia

3 months ago

Not a good place to stay if your vacationing, dusty and dirty on the stairs and outdated, our room has missing drawer and trash from previous guest wasn’t taken out in the bathroom, sofa bed so old and no sheets i have to ask, and they store trash by the stairs and it stinks and cigarette butts everywhere and the lady that checked us out was kinda rude. 

Jerry 

on Expedia

5 months ago

Crazy night and NO sleep The staff was trying to be very helpful. But I requested 2 queen beds they had that, but it was upstairs. I asked if they had anything ground level, they tried there hardest to fine it was a no go. I said I would take the king with hide abed if it was ground level again, they tried there hardest with no lucky. So, I excepted the second level room, but it turned out to be the king with hide abed. I slept on the hide abed. I would have been better off on the floor. Two days later and I still have back ... read more

Jack 

on Expedia

6 months ago

The room was in awful condition, drapes almost falling off, holes in the furniture. No ice to had anywhere I was left with 1 cup. Worst was getting into bed and after an hour I stared itching, from the bleach that hadn’t been rinsed off or used to much to wash the linens I had to sleep in my sweats to keep the itching from keeping me awake most of the night. I filed a complaint and the desk person agreed and apologized. No way to operate an hotel and charge what you do for a room. I checked out that morning to find a clean p... read more

SANDRA 

on Expedia

6 months ago

Very basic hotel in bad need of updating. Our room had a distinct odor which I can only attribute to guests being allowed to cook. There was some mildew smell near the tub as well. Beds were “ok” but mine squeaked. Pillows were flat. The blackout curtains could not fully block the bright LED lights outside - glad we had sleep masks. Definitely needs some upgrades and maintenance. We also got the vibe that shenanigans take place on property. A couple of times cars were parked in the driving lane (not parking stall), lights of... read more