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3700 132nd Ave. SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
MOLD all over the bathroom ceiling. Carpet was wet with stains and smelled like bleach had just been poured all over. My lungs got so tight in the room that we had to leave for health concerns. One of the nastiest rooms I’ve ever been in.
Business response:
Dear Drew, Thank you for taking the time to share your experience. We are deeply sorry for the condition of your room and the distress it caused, particularly regarding your health concerns. What you described falls far below the standards we strive to maintain, and your feedback has been shared with our team to address both cleanliness and maintenance issues promptly. We sincerely apologize for the discomfort and inconvenience you experienced and hope you consider giving us another opportunity in the future so we can provid... read more
There is a lot of signs that say no smoking. The room is penetrated in smoking smell very bad smoke odor.
There is nothing to like about this place. I can't list all of the horrible things.
Poor maintenance Poor maintenance. To holder fell off the wall and hurt my wife’s foot.
Staff had no idea what was going on. Took over an hour to check in. Took over a day get access to wifi. Did not get any dishes/pans brought to the room for the kitchen. Horrible service but the room itself was a great setup. Would be great with better staff.
It was very gross for the location there was piled up garbage everywhere at all stairways and it stunk real bad and there was no dishes offered to us or even told to us how it worked or how the breakfast worked the muffins were dry it says breakfast in the booking not crap like this I spent $189 for 1 night 1 tiny shampoo for 2 people seriously blanket one very thin just really bad shape for the are was very dissatisfied wish I could get my money back or a another stay in a different area in hopes maybe is better this place ... read more
Don’t stay here WiFi didn’t work, filthy, bugs, smelly, rude front desk at check in, no coffee or breakfast as promised in the purchase of the room. Way over-priced.
The property looked ok on the outside, but the rooms were filthy, damaged, and appliances did not work correctly. The "breakfast" was packets of instant oatmeal . That's it. It took 15 minutes for the evening desk attendant check us in.
Extended Stay America - Seattle - Bellevue - Factoria has a 3 star rating with 2,359 reviews.
Extended Stay America - Seattle - Bellevue - Factoria is open now. It will close tomorrow at 12:00 a.m.