Extended Stay America - Seattle - Bellevue - Factoria

David 

on Expedia

11 months ago

On checkin they asked for my wife's ID as well as mine. Never had that happen in US hotel in 25 years traveling every week. hard to find. The pull out sofa for my son had no sheets even though I asked and they said yes. Had to get them and put them on, no explanation. Room faced I90 and it was noisy. Birds were awful, save your money and try someplace else. 

Brent 

on Expedia

11 months ago

Overboard on customer identification. They not only asked for my ID which was normal, they also wanted my wifes ID which is not normal or necessary in my opinion. They scanned my drivers license rather than just varifying my identification. Did not like this process at all. 

Shelley 

on Expedia

a year ago

Absolutely careless of manager Coffee but NO cups at check in or breakfast Hot cereal, no bowls Breakfast bar was all for a $200 room disgusting!!! Old rooms But clean pealing walls nice kitchen area Staff was nice and apologized about no breakfast items I’ve been 17 years in hotel industry and running out should NEVER happen 

james 

on Expedia

a year ago

I checked out after 45 min. 

Ryder 

on Expedia

a year ago

Kind of a hole. Rooms are musty and smelly. Staff was nice. 

Dennis 

on Expedia

a year ago

Overall not good! Front desk person when we checked in was rude. Fan in the bathroom sounded like person screaming. Hole in the ceiling. Room smelled like smoke. 

Aysin 

on Expedia

a year ago

Unprofessional staff/lack of customer service with no training Weekly housekeeping was advertised but staff said it would cost extra. They said no breakfast. Grounds very dirty, noisy. Smoking everywhere.