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Extended Stay America - Seattle - Bothell - Canyon Park
- Hotels
- Bothell, WA
About this business
Location details
22122 17th Ave. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There were a few downfalls. Carpet was wet in the room, broken pocket door in the bathroom, no items in the kitchen except one small towel, no ice machine, not enough pillows. Very short stay so it was doable but wouldn’t want to stay much longer.
Business response:
Elizabeth, thank you for taking the time to post your review. We apologize for the cleanliness and maintenance issues you encountered and for not meeting all of your expectations. We never mean to disappoint our guests, as our top priority is to take care of them. We will follow up regarding these issues and take appropriate action to ensure a more wonderful experience for every guest entering our doors. Please know that in-room amenities such as hairdryers, coffee machines, etc., are available and complimentary at the front... read more
Room was clean and personel were helpful. Lobby bathroom was out of service.
Business response:
Sarah, thank you for sharing your review of Extended Stay America. We strive to deliver exceptional accommodations and outstanding service to every guest, and we appreciate your noticing our efforts. With that said, we are sorry for the inconvenience you experienced here. It was a pleasure to host you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
There was no promised breakfast.
Business response:
Judy, thank you for taking the time to review our hotel. We regret any disappointment you experienced concerning breakfast not being available during your stay due to the current situation. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Staff was friendly, room was clean, location was convenient for us - would stay here again!
This was as basic a hotel as you will find. Understaffed and not very customer oriented staff that were there. It was a place to sleep only.
Business response:
Stephen, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The rooms were very nice and we had a lovely stay
Business response:
Jennifer, thank you for choosing Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your spacious suite and had a pleasant visit. It was our pleasure hosting you, and we look forward to welcoming you back soon for another enjoyable experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bothell - Canyon Park
How is Extended Stay America - Seattle - Bothell - Canyon Park rated?
Extended Stay America - Seattle - Bothell - Canyon Park has a 3.3 star rating with 1,731 reviews.
When is Extended Stay America - Seattle - Bothell - Canyon Park open?
Extended Stay America - Seattle - Bothell - Canyon Park is open now. It will close tomorrow at 12:00 a.m.