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Extended Stay America - Seattle - Bothell - Canyon Park
- Hotels
- Bothell, WA
About this business
Location details
22122 17th Ave. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was a good size for the price. The coach was worn with splits in the leather arm rests and not very confortable to sit on. The bed was a bit lumpy. The bathroom was great with lots of hot water and a good tub. The kitchen had a full size fridge which was great.
Business response:
Dana, thank you for your positive feedback about your experience. We strive to deliver clean, comfortable accommodations combined with a fully equipped kitchen to every guest; therefore, we are glad you liked it. However, we regret you have to compromise with the bed and sofa. Please know our front desk is always available and happy to make your stay as comfortable as possible. It was our pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Excellent service
Business response:
Christopher, thank you for choosing Extended Stay America. We are glad you had a pleasant stay with us and were impressed with the service provided by our courteous associates. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Did not like all the dogs that were in the hotel. Fire alarm went off and we had to vacate.
Business response:
Del, thank you for being our guest. We are happy to see the rating as it states you had a nice time with us, but we are sorry for the inconvenience you had due to a false fire alarm. We are reviewing this with our team to see what went wrong so we can avoid this in the future. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Great stay We had a great stay. The pool was surprisingly warm. Only complaint was no dishes or silverware in the kitchen. Loved the location
We liked the outdoor pool. We didn’t like how the rooms felt run down and old. And felt dirty. Breakfast was sparse.
Business response:
Thank you for the candid review. We are glad you had a pleasant stay overall and that you enjoyed spending time by the pool. However, we regret not meeting your expectations with our rooms and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. Thank you for sharing your experience. We hope you will return to see how we have improved due to your comments. Sincerely, Hotel Management
The pool and that it was pet friendly.
Business response:
It is a pleasure to read your four-star review of Extended Stay America. We are delighted you had a great time at our pool and liked our pet-friendly feature. We appreciate you staying at our hotel and hope you will revisit us soon. Sincerely, Hotel Management
Great location , close to freeways and food. easy to check in
Business response:
Thank you for writing a review of your stay at Extended Stay America. We are thrilled to read you liked our well-maintained property and that you found our location to be convenient for your travel plans which made your stay enjoyable. Your rating is appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management
Stinks. Stains. Has a dish washer which is nice, but you had to finagle it to work. Accepts cats which is nice. The girl at the front desk laughed when I called down and told her the chair in my room (that was my toddler wanted to sit on to have dinner) was stained with very obvious white crusty stains at the crotch location of the chair. I was much more clear with her about knowing what it was and wanting a new chair. Was told they had no more and would get one when someone checked out the next day and never heard from her ... read more
Business response:
Thank you for taking the time to review your stay with us. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our team regarding the service issues you encountered and make sure we are more consistent in our service delivery. We do hope you will stay with us another time so we can provide you with a much more satisfying experie... read more
Frequently asked questions about Extended Stay America - Seattle - Bothell - Canyon Park
How is Extended Stay America - Seattle - Bothell - Canyon Park rated?
Extended Stay America - Seattle - Bothell - Canyon Park has a 3.3 star rating with 1,739 reviews.
When is Extended Stay America - Seattle - Bothell - Canyon Park open?
Extended Stay America - Seattle - Bothell - Canyon Park is open now. It will close tomorrow at 12:00 a.m.