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Extended Stay America - Seattle - Bothell - Canyon Park
- Hotels
- Bothell, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
22122 17th Ave. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had 4 people staying in one room, but did not have bedding for the pull out mattress. Also, was only given pillows for 2 people. After going to the front desk, we were able to get basic bedding for the pull out mattress (mattress cover and sheets), but we were told there were no more pillows (for the other 2 people in our room) and no more blankets (for the pull out mattress).
Business response:
Thank you for your feedback. We are happy you had an overall comfortable stay during your visit with us. However, we are sorry for the disappointment you had with our hotel policy and for the shortage of room amenities. We are reviewing this situation with our staff to ensure these items are always well stocked. We hope you will consider and give us the chance to make it up to you in the future. Sincerely, Hotel Management
Great place to stay in Bothell Wonderful Staff and a very clean and comfortable property.
Business response:
Thank you for the feedback about your stay at Extended Stay America. We are glad you loved our well-kept property and comfortable rooms. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
The hotel location is convenient for getting onto 405 quickly. However, amenities are limited and mattress on the pull-out couch was covered in stains. Only sheets were supplied for that bed upon requesting at front desk, but no blankets or covers available. Website says free breakfast was provided, but it was very limited.
Business response:
Thank you for choosing us. Although you liked our location, we are sorry for the issues you encountered. This is not the way we would like our guests to leave with, so your feedback has been discussed with the appropriate team members to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
GREAT Property! Very Friendly staff and exceptionally clean property. I am relocating from Texas and everyone was very helpful and genuinely kind. Great property all the way around.
Business response:
Jim, thank you for making Extended Stay America your home away from home. We're thrilled to know the service provided by our associates met all your expectations and that you loved our well-kept property. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The staff were really nice but everything had to be picked up at front desk. The room we were in had bed bugs (Room 244), my husband got chewed up very badly and is still suffering, 3 days so far, very bad welts. They did change our room, take alll our clothes to put them in the dryer. I had to refold & pack all and move the entire room. They comped that night only, not the entire stay, and gave a coupon for one night somewhere else, good for one year. I feel the entire stay should have been comped because my husbsnd and dis... read more
Business response:
Dear Valued Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Solid Hotels.com booked us a room that doesn’t exist at this property. Fortunately, the hotel was kind enough to give us an extra room so we had enough beds. The rooms are clean and comfortable, though on the small side. They have kitchenettes which are handy if you’re staying multiple nights. There are several restaurants close by as well as a grocery store. The area seemed quiet, even on a Saturday night. I’m pleased with this hotel- and slightly annoyed that hotels.com doesn’t have the correct info as far as types of room... read more
Business response:
Paul, thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you enjoyed our Well equipped kitchen and convenient location close to many restaurants and stores. It was a pleasure having you stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bothell - Canyon Park
How is Extended Stay America - Seattle - Bothell - Canyon Park rated?
Extended Stay America - Seattle - Bothell - Canyon Park has a 4.1 star rating with 1,125 reviews.
When is Extended Stay America - Seattle - Bothell - Canyon Park open?
Extended Stay America - Seattle - Bothell - Canyon Park is open now. It will close tomorrow at 12:00 a.m.