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Extended Stay America - Seattle - Bothell - Canyon Park
- Hotels
- Bothell, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
22122 17th Ave. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We actually had to be moved to their sister hotel because they only had a smoking room available instead of what we booked. The second hotel was nice but we had to get a roll away bed rather than a pull out couch. Everything turned out pretty good but it’s a little unfortunate that we paid for one thing but got something else. The staff at both hotels were very helpful though!
Business response:
Thank you for reviewing our hotel. Although you were pleased with the service provided by our associate, we apologize for the reservation issue you encountered while you were here and for the inconvenience you had due to it. We‘re reviewing this situation to see what went wrong and taking extra care to avoid this in the future. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
The property was ok for the price and just a quick overnight trip. The heating in our room never fully kicked on and we had to set it at 70° to make it tolerable. Otber than that the stay was good. It was quiet; which we appreciated.
Business response:
Thank you for choosing our hotel for an overnight visit. We're glad to know overall you had a pleasant time while you were here, but we're sorry for the inconvenience you had due to the HVAC unit in your room. Please be assured that we have discussed your feedback with our maintenance team to rectify the problem immediately. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
When we arrived at the property the attendant let me know that Expedia had overbooked and we in fact DID NOT have a room. She said Expedia didn't give them my phone number so she had no way of contacting us. She called the Extended Stay across the freeway & so we went there.The attendant there accidentally recharged my room for the stay, at their cost, not Expedia's. Once we arrived in our room we discovered the pull out sofa was full of food & legos. The bathroom had not been cleaned (dried diarreaha everywhere.) They moved... read more
Business response:
We are terribly sorry about the issues you experienced with your reservation. Your comments have been discussed with our team, and we are reviewing our procedures to ensure this does not happen again. Thank you for your feedback, and we hope you will give us another chance to make this up to you and demonstrate excellent hospitality from our team. Sincerely, Hotel Management
Clean rooms, friendly staff, great coffee, snacks were ok
Business response:
Thank you for the glowing review of Extended Stay America. It is delightful to know you enjoyed the service provided by our excellent associates and that you liked the grab-and-go breakfast we offer. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Love these places !! Always clean always worth it We loved it !!! It’s always an nccredible stay and we look for these in every city
Business response:
Kristina, thank you for being a loyal guest of Extended Stay America. We're thrilled to know you had a great stay with us and that you loved our well-kept property. It is always a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hotel Management
Tyler, the gentlmen that checked us in was amazing
Business response:
We are flattered by your very kind review of Extended Stay America. Team members like Tyler are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
Nice indeed Was comfortable.
Business response:
Ray, thank you for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bothell - Canyon Park
How is Extended Stay America - Seattle - Bothell - Canyon Park rated?
Extended Stay America - Seattle - Bothell - Canyon Park has a 4.1 star rating with 1,125 reviews.
When is Extended Stay America - Seattle - Bothell - Canyon Park open?
Extended Stay America - Seattle - Bothell - Canyon Park is open now. It will close tomorrow at 12:00 a.m.