This profile has been claimed by the business owner or representative.
Extended Stay America - Seattle - Bothell - Canyon Park
- Hotels
- Bothell, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
22122 17th Ave. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good hotel at a good price. All was good, but staff were often not at the front desk. Good price and location.
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that the front desk staff was not always present. We are sorry for this issue, but are happy to read that we provided you with a convenient location and a reasonable rate. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
I booked this hotel on Expedia and got my confirmation and itinerary but when we got to the hotel to check-in, our booking was not in their computer. So it took some minutes for us to check in and the lady behind the desk did what she could and we were appreciative about that. The concern was we had 7 people booked online on Expedia but apparently it's illegal to have more than 6 people in a hotel room...the reason why it didn't show on the computer. Anyway, the lady on duty was very helpful in accommodating us. We had ask... read more
Big mix up We were having some work done on our house and needed overnight accomendations. My daughter and family also live with us, so we needed two rooms. What I booked, paid for and was expecting was two rooms each with a king size mattress and hide away. However, somewhere there was a mix up and all they had ready for us was one room with a queen. They scrambled and got us another room ( which they charged my card for, but then reversed the charges). Perhaps it wasn't a room they really were using, I don't know and I act... read more
Business response:
I want to thank you for taking the time to post a review of your stay. We are so glad to hear that we were able to provide you with an additional room even though there was a terrible mix-up somewhere after the reservations were made. I apologize for the accidental charge to your card as well as the state of the room. Billing accuracy and cleanliness are not issues to be taken lightly and I appreciate you bringing both to our attention. We will take all of your comments and issues to coach our team. Thank you again for posti... read more
The hotel was nice, could have used a stove or toaster oven. Room was not clean when I got here, pull out bed was really, really, really uncomfortable. One of the burners was missing a drip pan and ice maker did not work.
Business response:
Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that there were maintenance and cleanliness issues with your room. I discussed your comments with the team, and we are going to make sure we are thoroughly inspecting for issues with rooms to ensure that they are clean and functioning before we assign them to guests. Thank you very much for providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a b... read more
Room a bit smelly, staff are excellent Room was a non-smoking, but I suspect was a smoking one in the past. Quite musty. Staff are very friendly and helpful.
Business response:
Thank you for writing a review of your stay. We are sorry to hear that your room had an unpleasant odor, however, we are glad that you enjoyed our staff. We will make sure we are checking for odors in rooms prior to check-in so that this does not happen again in the future. Thank you again for sharing your experience with us. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Great location for visits to Kirkland and Edmonds. I was from out of state visiting family nearby, and this was a great central location. I only stayed one night, so didn't need the kitchen, but think it would have been very useful for a longer stay
Business response:
Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the location and staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Seattle - Bothell - Canyon Park
How is Extended Stay America - Seattle - Bothell - Canyon Park rated?
Extended Stay America - Seattle - Bothell - Canyon Park has a 4.1 star rating with 1,179 reviews.
When is Extended Stay America - Seattle - Bothell - Canyon Park open?
Extended Stay America - Seattle - Bothell - Canyon Park is open now. It will close tomorrow at 12:00 a.m.