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923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was really good, the staff was very courteous and helpful, we had an issue with the upstairs neighbors making noise until after 10 pm and then again at 4ish am, and as a smoker, I was not a fan of the fact that you could exit but couldn't re-enter the various hallway doors and had to walk around to the lobby entrance to get back to our room.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are pleased to hear you enjoyed the accommodations and that our team made a positive impression. We’re sorry your rest was interrupted and that the building access setup caused frustration. Your comments are important to us, and they help guide improvements that enhance comfort and convenience for all guests. We appreciate your thoughtful feedback and hope you’ll consider staying with us again so we can provide a more seamless and relaxing visit in the fu... read more
Staff was friendly and helpful. Rates are reasonable because the facility is old and amenities limited. No hairdryer, no conditioner. Tidy but not sparkling clean.
Business response:
Dear Guest, We are delighted to hear your kind words about our welcoming team — they will be thrilled to know they made your stay pleasant. We also appreciate your thoughtful feedback about the property and amenities, which helps us focus on the areas that matter most to our guests. Thank you for choosing Extended Stay America. We look forward to providing an even more comfortable experience during your next visit. Sincerely, Hotel Management
Staff was great. 1st room heater wasnt working. Second room that we were moved to, tub was not draining.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to know our team provided attentive service during your visit, though we regret the inconveniences you experienced with the room conditions. Please accept our apologies for the disruption this caused during your stay. Your comments have been shared with our maintenance team to ensure prompt review and correction. We appreciate your understanding and the opportunity to improve. It would be our pleasure to welcome you back and provide a smoother, more comfortable sta... read more
Front desk guy was great
Good service
Business response:
Dear Jeremy, Thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon! Sincerely, Hotel Management
Not up to par with other extended stays I’ve stayed in but fine for a last minute stay. Staff friendly and helpful. Could use a refurbish but comfortable enough to stay in.
Business response:
Dear Joshua, Thank you for sharing your feedback. We are delighted to hear that our team created a welcoming atmosphere and provided helpful assistance during your visit. We also appreciate your observations regarding the property’s condition. Guest comfort and satisfaction are very important to us, and your comments will be shared with our team as we plan future improvements. While we are glad your accommodations offered adequate comfort, we recognize the need for ongoing enhancements to meet expectations. We hope you will ... read more
Great place to stay. The staff were amazing.
The room was good size and the beds were very comfy.
Extended Stay America - Seattle - Bothell - West has a 3.5 star rating with 1,865 reviews.
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.