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Extended Stay America - Seattle - Bothell - West
- Hotels
- Bothell, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When we first got to the room, we had several items to put in the fridge.... including ice cream. We noticed the fridge was warm. Tried turning the control knob to coldest setting. It appeared fridge did not work. We notified the clerk and she came to the home to have a look. Then, strangely, she asked us to leave the room while she checked out the situation. When she came out she told us that it was unplugged and that she plugged it in. That certainly did not help the situation with the ice cream that would now melt if we d... read more
Business response:
Dear Peter, We sincerely apologize for the issues you encountered during your stay. The malfunctioning refrigerator and cleanliness concerns are not indicative of our standards. We regret the inconvenience caused by the initial state of the fridge and the lack of thorough cleaning. Your feedback is crucial, and we are addressing these issues with our team to ensure improvements. We understand your frustration with the lack of compensation for these issues and will work to enhance our guest service policies. We hope you will ... read more
gettng old
Business response:
Dear Marc, Thank you for your feedback. We understand the importance of maintaining a comfortable environment and are committed to ensuring our facilities meet guest expectations. While we continually work on updates and improvements, we appreciate your understanding and input. Your comments are valuable to us as we strive to provide a welcoming experience for all our guests. We hope to welcome you again soon.Sincerely,Hotel Management
I think the property is old and outdated. Odd smell in room possibly form smoking. I arrived at the property late approx 11:30 p.m. but I could not check in until after 0030 due to computer update.
Business response:
Dear Everett, Thank you for your feedback. We apologize for the inconvenience you experienced due to the late check-in and any discomfort caused by the room's condition and odor. We understand how these issues affected your stay and are addressing them to enhance our guests' experience. We hope you will consider giving us another opportunity to provide you with a seamless and enjoyable stay.Sincerely,Hotel Management
Weekend get away Full kitchens everything was clean and as advertised. No surprise
“Breakfast included” is a bit misleading. It was coffee, tea, prepackaged muffins & cereal bars.
Business response:
Dear Michelle, Thank you for your feedback. We appreciate your comments on the breakfast offerings and will consider them for future improvements. We are glad you had an overall positive experience and hope to welcome you back for an even better stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bothell - West
How is Extended Stay America - Seattle - Bothell - West rated?
Extended Stay America - Seattle - Bothell - West has a 4.1 star rating with 1,118 reviews.
When is Extended Stay America - Seattle - Bothell - West open?
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.