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Extended Stay America - Seattle - Bothell - West
- Hotels
- Bothell, WA
About this business
Location details
923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was very slow. The person checking me in held my friend and I at the desk for 10-15 minutes telling us random stories before finally giving us our key. He also told us that there would be an extra $10 fee because they overbooked the hotel and had to move us to a newer room. The room had trim that was missing and didn’t seem like it was complete. Luckily, at check out, I explained this to a different clerk. She refunded me for $10 and apologized. I didn’t want to be held responsible for missing trim. I don’t know if ... read more
Business response:
Dear Melissa, We sincerely apologize for the delay during check-in and for the confusion surrounding the additional charge and incomplete condition of your room. This is certainly not the level of service we aim to provide, and we appreciate your patience in addressing the matter at check-out. We’re glad our staff was able to correct the charge and offer an apology, though we understand how the initial experience may have impacted your overall impression. Your feedback is valuable and will be shared with our team to prevent ... read more
Convenient location. Restaurants nearby. Affordable. 4 stars
Business response:
Dear Porfirio, Thank you for taking the time to leave us your kind review. We’re pleased to hear you found our location convenient and appreciated having a variety of restaurants nearby. We’re also glad our affordable rates met your expectations and helped make your stay comfortable and budget-friendly. Your 4-star rating means a lot to us, and we will continue working hard to earn that fifth star on your next visit. Our team is always here to ensure your stay is pleasant and hassle-free. We truly value your feedback and loo... read more
Thanks Again once again the staff was great. they are very patient and willing to help when my end had issues. thank you brooke for being chill when everything is hectic and for your kindness. i appreciate the customer service weather evening or mourning its outstanding. 20 stars
Business response:
Dear Guest, Thank you for your kind and thoughtful review. We’re truly delighted to hear that our team, especially Brooke, provided you with such exceptional service during your stay. It’s always rewarding to know our efforts to remain patient, helpful, and calm—no matter the time of day—are appreciated by our guests. Your acknowledgment of our team’s dedication and your rating mean a lot to us. We strive to create a welcoming and supportive environment, and we’re glad that came through during your visit. We look forward to ... read more
Benjamin did a great job and was very helpful!
20 stars I really appreciate the staff and hospitality. Ask for Benji if you need anything. Hes awsome. Everyone else is too,,he just went out of his way for me. 20 stars
Business response:
Dear Guest, Thank you for your excellent review! We are delighted that Benji and the entire team made such a positive impression by going above and beyond during your stay. At Extended Stay America, exceptional service is our priority, and your kind words inspire us. We look forward to welcoming you back soon for another outstanding experience. Sincerely, Hotel Management
Great workers. Made me feel welcome which for me is rare so it was really appreciated.
After numerous flight delays, we found herself needing a hotel. I booked this the night before. It served its purpose, but the room was pretty basic not that I expected much more however, being said it was an extended stay with a fridge and a cooktop. We had a few Donald Trump items that need to go back in the fridge and in a the freezer until we further our way home the next day. The freezer didn't work at all nothing was frozen in the morning, slso there's no hairdryer in the room, after flying and being in an airport for ... read more
Frequently asked questions about Extended Stay America - Seattle - Bothell - West
How is Extended Stay America - Seattle - Bothell - West rated?
Extended Stay America - Seattle - Bothell - West has a 3.5 star rating with 1,868 reviews.
When is Extended Stay America - Seattle - Bothell - West open?
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.