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Extended Stay America - Seattle - Bothell - West
- Hotels
- Bothell, WA
About this business
Location details
923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
pretty good room and area but staff don't have a service mind but that's fine overall is good
Under construction during visit. Unrelated, the elevator didn’t actually leave the floor after attempting to close it’s door,8 out of 10 times; making flights of stairs to the 4 Th floor a daily (multiple times per day) practice. Workout Bonus when staying here. Select ground floor, if desiring to avoid elevators.
Muy limpia
Business response:
Dear Eddy, Thank you for your kind feedback. We’re delighted to hear that you found the hotel very clean, as cleanliness is one of our top priorities. Our housekeeping team works diligently to maintain a comfortable and hygienic environment for all guests, and your recognition means a great deal to us. Positive comments like yours encourage our staff to keep up the high standards. We look forward to welcoming you again soon and providing another great experience at Extended Stay America. Sincerely, Hotel Management
Check in was very slow. The person checking me in held my friend and I at the desk for 10-15 minutes telling us random stories before finally giving us our key. He also told us that there would be an extra $10 fee because they overbooked the hotel and had to move us to a newer room. The room had trim that was missing and didn’t seem like it was complete. Luckily, at check out, I explained this to a different clerk. She refunded me for $10 and apologized. I didn’t want to be held responsible for missing trim. I don’t know if ... read more
Business response:
Dear Melissa, We sincerely apologize for the delay during check-in and for the confusion surrounding the additional charge and incomplete condition of your room. This is certainly not the level of service we aim to provide, and we appreciate your patience in addressing the matter at check-out. We’re glad our staff was able to correct the charge and offer an apology, though we understand how the initial experience may have impacted your overall impression. Your feedback is valuable and will be shared with our team to prevent ... read more
Frequently asked questions about Extended Stay America - Seattle - Bothell - West
How is Extended Stay America - Seattle - Bothell - West rated?
Extended Stay America - Seattle - Bothell - West has a 3.5 star rating with 1,856 reviews.
When is Extended Stay America - Seattle - Bothell - West open?
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.