Extended Stay America - Seattle - Bothell - West

Kellie 

on Expedia

3 months ago

It was dirty. We checked into a dirty room, and so we upgraded, there were pubes all over the shower and toe nails on the floor. 

Rafael 

on Expedia

3 months ago

You can’t check form 11-2 because there system updates. What a joke. Will never stay again 

Edward 

on Expedia

3 months ago

After we had a cancelled flight from Baltimore to Seattle and had to take the next flight 12 hours later we had to check in to ESA hotel around midnight. Their computer systems were down while they sent their figures to headquarters from 12 midnight til 3AM so the clerk could not check us in till 3:00 am. Asked if we could use the bathroom while we waited and was told that the only bathrooms were in the rooms. I will never stay here again even though we have before! 

Melissa 

on Expedia

3 months ago

Don’t waste your money here Terrible parking, signs of unhoused people, didn’t feel safe parking there. Arrives to check in, had to wait around for 10-15 minutes as worker was gone to store. No ice machines, has a kitchenette but you have to go request dishes and supplies from front desk. Not a place I want to pay that price for, nor ever start again. 

Laurel 

on Expedia

4 months ago

The property was clean and quiet. The hotel offers the bare minimums. Booking a room with a kitchen, I was surprised to open the cabinets and they were empty! I had to request dishes! They did not include a wash cloth/sponge for cleaning and when I went to use the stove only 1 of the 2 burners worked. Breakfast is very minimal and I would not call it breakfast. There is not a hair dryer, lotion, hair conditioner…it is bare minimum and felt very cheap. I will not stay here again. It did not meet my needs. 

Rhonda 

on Expedia

4 months ago

The room was not good. Old furnishings. Bad odor and they refuse to refund me 

Julie 

on Expedia

4 months ago

Never again The check in guy was not friendly, obviously hates his job. The elevator is filthy and sounds very unsafe especially going up, terrible. Breakfast was lame too. No coffee on first morning until I asked. The Manager Lady, she was nice and accommodating. Will spend the extra money and stay somewhere else next visit. Just being honest, not trying to be mean. 

Claude 

on Expedia

4 months ago

These people they are something else not everyone but today I woke up find out that my car was towed when I tried to ask them they say that I have to go there and pay it to get it back I was parked in designated area I made no mistake but still It is terrible company 

Lindsay 

on Expedia

4 months ago

Elevator broken Minimal food options Parking lot closed due to maintenance Staff friendly Ac worked great