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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Rene, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Woody, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Interesting We were first booked for a smoking room by accident. We asked the front-desk person if we could change rooms because of the mistake and they were extremely accommodating. The non-smoking room still had a funky odor. Good location and the room was clean and the price was right.
Business response:
Tom, thank you for staying with us. We are glad to read you liked our convenient location and affordable rates. That being said, we are sorry for the odor issue you had in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
For 68 dollars per night, I was not expecting too much anyway, but it exceeded my expectations.
Business response:
Glenn, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The air condition is too loud and you can hear people next door. The included breakfast is very limited and not really a breakfast, just bags of chip and muffin.
Business response:
Chihming, we are sorry for the issues you had with the HVAC unit in your room and that you were not happy with our breakfast. Your feedback will be shared with the appropriate individuals within our organization in an effort to improve our service and facilities moving forward. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
The units are nice, well kept, apartment like. Great for cooking in the room, but no grocer close only convenience stores and chain restaurant.
Business response:
Peter, thank you for being our guest at Extended Stay America. We are glad to know you loved having a kitchenette in your room and had a good time here. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Awesome Fantastic a pleasant place to stay and centrally located between Seattle Tacoma and Raneir here on long term business with the wife and dog
Business response:
Aengus, thank you for choosing Extended Stay America while here for business. We are delighted to read you had a wonderful time with us and that you loved our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The entire 4th floor smelled like marijuana
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Insanity Loud obnoxious disrespectful adults drugs and complete inconsiderdtion. Men beating on other women’s doors with threats and the police do nothing. Hotel inside your room grexf
Business response:
Please accept our apologies for failing to provide you with a stay that met your expectations. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.1 star rating with 2,286 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.