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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Stay awhile at Extended Stay America- Seattle- Kent! We are the perfect location for business travelers, students, tourists and those relocating to the Seattle area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off state route 167. From our location, you can easily visit local attractions such as Angle Lake Park, the Tukwila Family Fun Center & Bullwinkle’s Restaurant, the Outlet Collection Seattle, and the accesso ShoWare Center. Extended S... read more
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you being our guest and are thrilled you had a great visit at Extended Stay America Seattle - Kent. We are grateful for the kind ratings. Thanks again, and we hope you will stay with us again soon! Sincerely, General Manager
The only thing bad about our stay was the manager was very rude to us on the phone and I did not feel welcomed by any means from her . Her name was Jessica's and I spoke to her more than once and every single time she was rude . The other gal in the front desk was nice . And the place was clean and just right for our stay . I think it is very important that the manager works on her customer service skills because she is lacking that . It is not right that before the guest checks in they feel in welcomed and that not how some... read more
Business response:
Thank you for choosing to stay with us and for the constructive comments provided. I hate that you didn't experience one of our staff at her best during your stay. There is no excuse for the way you were treated. I am so sorry that you were not welcomed with warmth and hospitality. Be assured I have addressed this feedback with the respective staff. I hope you will consider joining us again so that we can make it up to you. Thank you for your business. Sincerely, General Manager
Was not what paid fot i had reserved a non smoking with view when i got there the manager basically said that expedia lied about being able to give us that room. That the only room they had was a smoking with no view didnt try to accomadate me just gave me an option to go look for another hotel not the response i was looking for. Took the room as i was already tired but no satified with false advertising.
Business response:
Thank you for your stay with us. We are terribly sorry about the issues you experienced with your reservation, and even more so that we did not appropriately correct the situation. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. Thank you for your feedback, and we hope you will give us another chance to make this up to you and demonstrate excellent hospitality from our team. Sincerely, General Manager
What Grab and Go? Disappointed, went to get grab and go breakfast at 6:20 and it wasn't there. At 9:30 I gave up and went to a restaraunt.
Business response:
We appreciate you being our guest and providing your feedback. Getting a good breakfast is an important part of starting your day and we are sorry you were not able to take advantage of our complimentary grab-and-go breakfast. We can assure you we will look into what does not sound like a typical experience. We want to be sure all of our guests are able to take advantage of our complimentary amenities. Thank you for bringing this to our attention so we can continue to improve our hotel. We hope the rest of your stay was enjo... read more
It was a good hotel It was a very nice experience and I would recommend this to a lot of people
Business response:
Thank you for your feedback regarding your stay at Extended Stay America Seattle – Kent and for recommending us. I am pleased to read that you enjoyed your visit and everything we have to offer. We look forward to welcoming you back the next time you are in our area. Sincerely, General Manager
Centrally located to Kent Easy to get to restaurants and food store and highway
Business response:
Thank you for choosing to stay at our hotel and for taking the time to leave your feedback. It is great to read about the enjoyable aspects of your visit, and we are glad you loved our convenient location. We appreciate your business and hope to have another opportunity to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for your rating. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Location was OK. Carpet in room had numerous stain No coffee/tea maker in room. Had to ask for this and some minimal bowls/plates. I had an early checkout; 4:00AM, Hotel had the night laundry clerk handle the checkout. He was on his cell on a personal call and I waited 10-12 minutes. My flight was at 6:00Am and the rental car return building at SEATAC needed some 30 minutes to conclude and transfer to airport. I ended up having to rush.
Business response:
Thank you for reviewing your stay. We are so sorry to read there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with our staff to improve our guest experience. We appreciate your comments as they will only help us improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you! Sincerely, General Manager
Business response:
Thank you for staying with us and for taking the time to post your ratings. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 4.2 star rating with 1,266 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.