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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fairly priced, no frills, not real clean. Could really use a good cleaning. Very nice staff
Business response:
Stan, we are sorry for the inconvenience you had due to our cleaning service. Your concerns has been shared with our team to ensure thorough cleaning is done and that the ambiance is maintained well. On a positive note, we are glad to know you found our team cordial. We hope you will consider giving us another chance so that we can make it up to you. Sincerely, General Manager
There were no bed bugs If you're looking for a cheap room that just had a few lived in stains, nothing too dirty, then this is the place for you. It was clean enough and affordable. The staff was nice and the grounds were nice.
Business response:
Thank you for taking the time to share your feedback. We are pleased you liked our courteous associates and were overall satisfied with your stay. That being said, I am sorry we fell short in meeting all of your expectations and appreciate your review as it shows the areas where we can improve. We hope to have another opportunity in the future so that we can redeem ourselves. Sincerely, General Manager
Good place Nice staff
Business response:
Linda, thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America - Seattle – Kent. Sincerely, General Manager
Thanks Myron!! Myron and all of the front desk staff were wonderful, attentive, and went out of their way to make us feel welcome, pampered, and comfortable!! Thanks again Myron and all the staff at Extended Stay - Kent!!!
Business response:
Stephen, thank you for sharing your wonderful experience at Extended Stay America - Seattle - Kent. We are delighted to know you thoroughly enjoyed your time with us and that our outstanding hospitality exceeded your expectations. I will be sure to share your compliments with the entire team, especially with Myron for a job well done. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
Staff makes all the difference! The accommodations were not perfect, but the staff made our stay near perfect... They worked very hard to make us comfortable. If it wasn't for the staff, we would not be repeat customers and definitely not recommend this establishment to others!!
Business response:
Thank you for taking the time to share your comments regarding your stay at Extended Stay America - Seattle - Kent. We are glad to read you loved our helpful associates and how their actions exceeded your expectations. I’ll be sure to share your compliments with them as it will make their day. Your feedback is much appreciated, and we look forward to welcoming you back soon. Sincerely, General Manager
Nice hotel, except The hotel was nice enough and clean for the most part, but I wanted to pack light for the trip. The hotel didn't have a hair dryer in the room and I didn't pack mine this time.
Business response:
Thank you for including us in your travel plans. It’s nice to know you were overall pleased with your stay, but we are sorry for your disappointment with our in-suite amenities. Our guests often bring their personal items from home to use in their suite, so that's why our hair dryers and toiletries are available upon request at the front desk and always complimentary. Please accept our apologies if we did not communicate this to you at check-in. We hope the positive aspects of your visit will bring you back to our hotel in t... read more
Pleasantly surprised The staff was very friendly and helpful. The room was clean and well maintained. I was pleasantly surprised based on the reviews I had read.
Business response:
Gilbert, thank you for choosing to stay at Extended Stay America - Seattle - Kent. It is good to know that you liked our friendly associates and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Nice Hotel We arrived late into Seattle around 1am and the front desk was great with letting us check in late. The room was bigger than I thought. Nice kitchen and bedroom. The free breakfast is okay, just oatmeal and muffins nothing fancy. It's about 15 miles from downtown Seattle and with traffic it takes about 30 minutes but that's okay as we saved about $100-150 a night by not staying in downtown. The one negative and it's no fault of Extended Stay - is the pot smoking. Guests must come from all over to get legalized pot... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Adequate, nothing special. In general, the stay was OK. Check-in was slow. When the toilet was plugged, I was told to get a plunger from the utility room - no one came to help, I had to do it myself. Breakfast was adequate.
Business response:
Donald, thank you for staying at Extended Stay America - Seattle - Kent. Although you were overall pleased with your stay, we are sorry we didn't live up to some of your expectations. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope to have another opportunity in the future to serve you better. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.1 star rating with 2,286 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.