Extended Stay America - Seattle - Kent's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Seattle - Kent

4.2
  • Hotels
  • Kent, WA

About this business

HospitalityHotels

Stay awhile at Extended Stay America- Seattle- Kent! We are the perfect location for business travelers, students, tourists and those relocating to the Seattle area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off state route 167. From our location, you can easily visit local attractions such as Angle Lake Park, the Tukwila Family Fun Center & Bullwinkle’s Restaurant, the Outlet Collection Seattle, and the accesso ShoWare Center. Extended S... read more

Location details

22520 83rd Ave. S., Kent, WA, 98032, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,309 reviews
Select a rating
Cristina's profile image
Cristina 
8 years ago

Business response:

Thank you for selecting Extended Stay America Seattle - Kent for your visit and for sharing your feedback. Our team was so pleased to see you enjoyed your stay, found your suite comfortable and the staff friendly. Thank you for being our guest, and we hope to see you soon! Sincerely, General Manager 

dorinda's profile image
dorinda 
8 years ago

Business response:

Thank you for being our guest and for taking time to share your wonderful rating regarding your stay at Extended Stay America- Seattle – Kent. It's so nice to know you were comfortable at our hotel. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Business response:

Thank you so much for staying with us and for the feedback. I am glad to see you had an overall good stay, but I apologize for failing to meet all of your expectations. Thanks for letting us know. It was a pleasure having you as our guest, and we hope you will visit us again soon. Sincerely, General Manager 

Joseph's profile image
Joseph 
8 years ago

Hotel It's was okay 

Business response:

It was our pleasure having you as our guest at Extended Stay America Seattle – Kent. We are glad you enjoyed your stay, and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, General Manager 

JEFFREY's profile image
JEFFREY 
8 years ago

Computer at front desk was horribly slow. Staff was not well trained. System to tell whether rooms were ready or not either didn't work or wasn't being used. Little knowledge of local restaurants. 

Business response:

Thank you for choosing our hotel for your accommodation needs. We are truly sorry you experienced so many difficulties during your stay, and more importantly, you felt our staff was not responsive. Our team takes great pride in delivering outstanding customer service to each and every guest, so we apologize this was not your experience. Your feedback is important to us, and we hope you will give us a second chance to make a better impression the next time you are in the area. Thanks again for being our guest. Sincerely, Gen... read more

Sonya's profile image
8 years ago

Assistance management promised i could be checked in at 3. It wasn't ready when i came back at 7pm. 

Business response:

We are sorry you didn't experience our staff at their best and they failed to make your stay totally comfortable. This incident is highly unusual, and we have addressed your comments with our staff to ensure they deliver excellent service, all the time. Thank you for being our guest, and we look forward to serving you again in the future. Sincerely, General Manager 

Hans Peter's profile image
Hans Peter 
8 years ago

Pris og kvalitet hænger som regel sammen, men vi havde forventet noget mere af morgenmaden der bestod af æbler, muffins og u-drikkelig kaffe. Det "hele" i en lille reol i receptionen. Noget af en skuffelse. På web siden var det betegnet som Kontinental morgenmad. 

Business response:

We appreciate you being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast did not live up to your expectations. We will make a note of your cs feedback, as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again. Safe travels. Sincerely, General Manager 

Michael's profile image
Michael 
8 years ago

Disappointing as my room was never serviced. Otherwise fair. 

Business response:

Thank you for providing us with details about your stay. We sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are also happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and are complimentary. We are grateful for the feedback you provided, and we hope you will chose to stay with us again. Sincerely, General ... read more

Anonymous's profile image
Anonymous 
8 years ago

The area was questionable hotel staff unorganized. We had a 15 minute to see if they had a room and then they gave us a wash coth from behind the front desk saying the room didn't gave any. It we old be my last resort 

Business response:

Thank you for giving us your feedback regarding your stay. Please accept our apologies for our associates not being well-organized during your stay. It is never our intention to disappoint a guest as we strive to consistently deliver exceptional service. We have shared your feedback with our team, and steps have already been taken to avoid these mistakes in the future. We truly hope you will give us another chance to prove our commitment to providing outstanding service. We look forward to welcoming you back soon. Sincerely... read more

Frequently asked questions about Extended Stay America - Seattle - Kent

How is Extended Stay America - Seattle - Kent rated?

Extended Stay America - Seattle - Kent has a 4.2 star rating with 1,309 reviews. 

When is Extended Stay America - Seattle - Kent open?

Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.