This profile has been claimed by the business owner or representative.
Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us and for taking the time to post your ratings. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Wasn't the worst but not the best. The lady who checked me in was so helpful and happy, but she was the only one. The hotel room itself wasn't too bad...I had a studio comes empty and you have to request the items you want to customize your stay(coffee pot, cups, plates, ect.) Which I did and those items never showed, even after asking a second time. The area isn't the best either, very industrial and right next to the freeway. Nice gas station within walking distance but you'll have to take a drive to get near decent restau... read more
Business response:
Thank you for taking the time to evaluate your stay and for sharing your constructive comments. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. I will share your kind feedback with my front desk associate. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Rooms were clean, close to highway Comp breakfast was a joke, good option for a 1 night stay if ur in last minute need
Business response:
Thank you for sharing your thoughts about your stay. We are glad that you liked our convenient location and your well-kept accommodation. However, we are sorry our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to the area, and hope you will stay with us again soon. Safe travels. Sincerely, General Manager
Good Hotel, Neighborhood so-so. Hotel Property itself is great - neighborhood could be better. Lots of industry, truck traffic, train traffic in the area, but it is close to the highway so easy to get around anywhere you need to go.
Business response:
Thanks for your four-star feedback of the Extended Stay America Seattle – Kent. We are happy to know that you enjoyed your accommodation and the hospitality of our team members. We hope we will be your hotel of choice the next time your travels bring you to our area. Until then, travel safe! Sincerely, General Manager
Meh Staff was nice, that's about it. The breakfast is coffee with no lids and prepackaged muffins. Also the room is only cleaned every 8 days. We had to ask and change our own sheets.
Business response:
Thank you for taking the time to evaluate your stay. We are disappointed to read you were unhappy with our breakfast offerings and that you had issues with our housekeeping service. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. And fresh linens and towels along with any toiletries are always available at the front desk. We are grateful for the feedback you p... read more
Business response:
Thank you for staying at our hotel and for taking the time to post your ratings. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Grande chambre bien agencée Une grande chambre avec un coin cuisine pratique et fonctionnel, un wifi qui fonctionne bien, un personnel correct. Seul le petit déjeuner est vraiment très basique (barres de cérales et fruits), mais l'ensemble reste très satisfaisant.
Business response:
Thank you for choosing Extended Stay America - Seattle - Kent for your stay. We are glad that you liked your well-equipped accommodation, our Wi-Fi service and courteous associates who took great care of you. It is also good to read that our breakfast offerings were acceptable to you. It was a pleasure to have you as our guest, and we hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Seattle – Kent. We appreciate you taking the time to share your rating. We hope your overall stay was a pleasant one. We value your business and hope to see you on your next visit to our area. Sincerely, General Manager
Pleased to get accommodation but corridors smelt too smokey and even though we knew guests could smoke in their room I cleaned ash off the filthy windowsills which helped get rid of smell. My husband sprayed deodorant too.
Business response:
Thank you for being our guest. We are happy to read you had a good overall stay. However, please accept our sincere apologies for the inappropriate smell you experienced. Your comments have been shared with our housekeeping team to ensure your experience is not repeated. We appreciate you bringing this to our attention and invite you to come back and stay at our hotel again the next time you are in our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.2 star rating with 2,344 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.