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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ok nothing special Didn't like the fact they only clean the room once a week, don't change dirty towels if you want new ones it's your responsibility to ask and the breakfast is apples and coffee
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. I really appreciate you bringing this to our attention. Thank you for choosing Extended Stay Hotels. We hope we have the opportun... read more
兎に角、放ったらかしのホテル
Great time Had a wonderful time. Hotel close to southcenter mall and close to convenient stores and restaurants. Loved the location and the services was good
Business response:
I want to thank you for taking the time to post a review of your stay. I truly appreciate your kind comments regarding our convenient location and friendly customer service. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Stay on 7/18-7/20 in room 222 The carpet was very stained. We had a toddler and I really didn't like him playing on the carpet. The breakfast was lacking. There was no oatmeal both mornings - the staff said some was coming from another property; then said order doesn't come in until Tues. Didn't help us on Sun & Mon mornings. TV remote only turned TV on and off. Had to change channels and volume on the TV. Bed was comfortable - AC worked good. Liked the full size fridge and freezer. Bathroom was clean and satisfactory sized.... read more
Seattle Wedding Hotel was great. I checked in with a young lady name Aziz, and she was very accommodating with me arriving with an early morning flight. Called me when my room was ready and i didnt have to waste time before i checked in. Great staff. But no pool :(
The hotel was very good overall. It was quiet and relatively clean. The front desk staff was very friendly and helpful and were willing to hold the room until late. The bed quality was okay. It was a solid hotel.
Business response:
It is so rewarding to read that you had nice stay with us. I truly appreciate your comments regarding our great customer service and the cleanliness of our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Maintenance needed Bed was comfortable but comforter and blanket need replaced. Lock on door was broken. Room needed maintenance.
Business response:
I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the housekeeping and maintenance issues is truly regrettable. We are very sorry for your experience. To make sure this doesn't happen again, I am retraining our housekeeping staff and ordering new linens for our rooms. Additionally, I will have our maintenance engineer inspect your room and repair the mentioned issues. I am grateful for the feedback you provided so we are able to continually improve our hotel.... read more
So-so Staff communicated in an unprofessional way. Room was okay except for carpet, which had stains. Breakfast is gone if you show up too late and not replenished.
Business response:
Thank you for your recent review of your stay. Please accept our most sincere apologies for service issues you experienced. As this hotel’s manager, I can assure you that I am coaching our staff on the importance of providing each guest with professional customer service. We will also be deep cleaning our carpeting to prevent your experience from happening again. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We hope we have the opport... read more
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.1 star rating with 2,286 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.