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Extended Stay America - Seattle - Southcenter
- Hotels
- Tukwila, WA
About this business
Location details
15635 W. Valley Hwy., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location and friendly staff, the outside is OK. Elevator and hallways are very dirty and smelly. The carpet and wood floor is very dirty. Our feet turned black after walking inside the rim barefoot. Minimal amenities, no hairdryer with half empty bottle of shampoo. With the price of mid 100, I think it should be a little bit better.
Business response:
Dear Han, Thank you for sharing your detailed feedback with us. We are pleased to hear that you found the location convenient and our team welcoming, but we are genuinely sorry that the condition of certain areas and the limited in-room provisions fell short of expectations. Cleanliness and guest comfort are our top priorities, and your observations will be carefully reviewed to implement areas for improvement. We appreciate you bringing these matters to our attention and sincerely hope you will consider giving us another ch... read more
Great
Good stay Clean room and comfortable bed. The cooktop/stove is old newer model would be easier to use. Garbage cans were stationed near entrance/exits stuffed with trash. This took away from ambiance of hotel. Garbage cans should be hidden away behind a fence or something. Nice shopping and restaurant area within a mile of hotel. Yet, we would stay here again.
I did not feel safe. It was very uncomfortable and noisy as bd did not feel as I could reach out to the front desk.
Business response:
Dear Danielle, Thank you for taking the time to share your experience. While we appreciate your feedback, we are genuinely sorry to learn that you felt uncomfortable during your stay and did not feel at ease reaching out for assistance. Ensuring that guests feel safe and supported is extremely important to us, and your comments will be carefully reviewed with our team to guide us in making improvements. We sincerely regret any inconvenience caused and hope you consider giving us another opportunity in the future to provide a... read more
Frequently asked questions about Extended Stay America - Seattle - Southcenter
How is Extended Stay America - Seattle - Southcenter rated?
Extended Stay America - Seattle - Southcenter has a 3 star rating with 1,815 reviews.
When is Extended Stay America - Seattle - Southcenter open?
Extended Stay America - Seattle - Southcenter is open now. It will close tomorrow at 12:00 a.m.