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Extended Stay America - Seattle - Southcenter
- Hotels
- Tukwila, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15635 W. Valley Hwy., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Floor was dirty and tub wasn't actually clean. Need new mattresses too. Staff was nice enough and decent location.
Business response:
Dear Donald, Thank you for your feedback. We’re sorry to hear about the cleanliness issues with the floor and tub, as well as the condition of the mattress. This is not up to our usual standards, and we are addressing these concerns with our housekeeping and maintenance teams to ensure improvements. We’re pleased you found our staff friendly and the location convenient. Your input helps us enhance our services, and we look forward to welcoming you back for a better experience.Sincerely,Hotel Management
Did not have sheets or bed lining/blanket for pull out sofa bed. Also the mattr ss was a bit dirty like just had loose pieces of something on top but other than that hotel did give and respond when I asked for something. Was on 3rd floor, felt safe inside the room with family. Okay if you need a place to stay but aren't picky about pristine cleanliness.
Business response:
Dear Adan, Thank you for your feedback. We’re sorry to hear about the issues with the pull-out sofa bed and the mattress, and we appreciate you bringing them to our attention. We’re glad our team was responsive to your requests and that you felt safe during your stay. Your comments will help us improve our service and ensure a more comfortable experience for our guests. We appreciate your understanding, and we hope to welcome you back for a more pleasant stay.Sincerely,Hotel Management
The insulating material in the walls isn't sound proofing enough.
Business response:
Dear Gordon, Thank you for your valuable feedback. We apologize for the noise issues you experienced during your stay. We understand how important a peaceful environment is for our guests, and we will be reviewing your concerns to ensure a more comfortable experience in the future. We are also grateful for your input, as it helps us identify areas for improvement. We hope you’ll consider staying with us again and give us the opportunity to provide you with a better stay. Sincerely,Hotel Management
Great stay It was great for the one night. The room was big and spacious. I loved the layout. The front desk clerk Erin was very helpful and made me feel welcomed and important. I will be back.
It was nice....
Business response:
Dear Desmond, We are delighted you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Southcenter
How is Extended Stay America - Seattle - Southcenter rated?
Extended Stay America - Seattle - Southcenter has a 4.2 star rating with 798 reviews.
When is Extended Stay America - Seattle - Southcenter open?
Extended Stay America - Seattle - Southcenter is open now. It will close tomorrow at 12:00 a.m.