Extended Stay America - Seattle - Southcenter

Business response:

Dear Sherilynn, Thank you for your kind feedback! We're delighted to hear you found our location convenient and enjoyed the cleanliness of the property. We strive to provide a comfortable and welcoming environment for all of our guests and look forward to hosting you again in the future.Sincerely,Hotel Management 

Business response:

Dear Day, Thank you for your feedback. We are pleased to hear that you found the cleanliness of our property to your satisfaction. We take pride in maintaining a clean and comfortable environment for all our guests. We value your input and look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Management 

Business response:

Dear Cyruss, Thank you for sharing your feedback! We’re so pleased to hear that Chris provided excellent service and was helpful during your stay. Our team is committed to ensuring that each guest has a positive experience, and we’ll be sure to pass along your kind words to Chris. We appreciate your recognition and look forward to welcoming you back to Extended Stay America for another great stay in the future!Sincerely,Hotel Management 

Business response:

Dear Lynne, Thank you for your feedback. We’re glad to hear you found our pricing to be a good value. However, we apologize if the lighting in your room did not meet your expectations. We understand how important a well-lit space is for comfort and will review our lighting setup to ensure a better guest experience. Your comments are invaluable in helping us improve, and we hope to welcome you back to Extended Stay America for a brighter and even more enjoyable stay.Sincerely,Hotel Management 

Business response:

Dear Donald, Thank you for your feedback. We’re sorry to hear about the cleanliness issues with the floor and tub, as well as the condition of the mattress. This is not up to our usual standards, and we are addressing these concerns with our housekeeping and maintenance teams to ensure improvements. We’re pleased you found our staff friendly and the location convenient. Your input helps us enhance our services, and we look forward to welcoming you back for a better experience.Sincerely,Hotel Management